MICHAEL L. SMITH
*** ***** ** *********, ** *****
*******************@*****.***
President’s Club 2010. Top 1% of the nation for the year. Managed copier sales department with 5 reps & over
$1,300,000 in annual equipment sales. An experienced problem solver, business-to-business equipment &
software sales, win-win negotiation skills and strong listening skills. Experience selling to C-Level executives,
IT Directors, small business owners and government officials. Managed large, complex lease deals with most
of the major capital equipment financiers. Willing to hunt for customers. Completed a Bachelor's Degree in
Organizational Management focused on Marketing, Business Law and Management. Extensive experience
with Microsoft Office Suite.
PROFESSIONAL EXPERIENCE
March 2008 – December 2010
Cephalon Pharmaceutical – InVentiv Health
Pharmaceutical Sales Representative
President’s Club 2010
Top 1% for the year
126% of quota Q1 vs. 84% for District
Presidents Club 2010. Top 6% or better 4 quarters straight. Laid-off in a downsize. New territory with two new drug
launches. Tier 3 coverage and PA required for nearly 50% of patients. Currently promoting Nuvigil, a C-IV controlled
wake promoting agent & Amrix, a CNS muscle relaxer. Accolades from CNS Specialist, CNS manager as well as
District manger for territory growth & reach. MVP of multiple POA meetings. Top rep in district 4 quarters straight.
With the launch of Amrix spring ‘08, brought Lexington South territory to 6 th in the nation with 78% growth verse a
market growth of 10%.
Konica Minolta Copiers - Kopy Kat Inc. - Lexington, KY April 2005 – March 2008
Corporate Sales Director
Promoted to Corporate Sales Director
Maintained sales of $400,000 while managing department
Managed Sales department with over $1,300,000 in annual sales
The highest grossing rep in the office month after month rewarded by being promoted to Sales Director. Led a sales
team of 4-5 reps & over $1 million in sales annually. Maintained sales of $400,000 while managing department.
Coached 4-5 sales reps in daily diligence and monthly sales goals. Increased sales and profitability of department by
20%+. Established relationships with IT Directors, including University of Kentucky, as well as C-Level executives. A
hunter, first 6 months established a contact list of over 700 companies. Dialoguing with clients and potential clients to
evaluate their current office equipment, software needs, create an analysis of potential costs saving verses Canon or
Xerox and help the customer make an informed purchase for their paper flow needs.
Courtesy Acura – Lexington, KY Oct 2004 – April 2005
New Car Sales Consultant
Moved up to 2nd in new car sales by my second month
High customer satisfaction ratings
Self initiative to become Acura Certified
Generate a large customer data base through email and in person contacts. Inform them of the features and benefits of
our automobiles. Negotiate a win-win purchase that satisfies the customer and maximizes profits for the company.
Studied and passed all needed testing to become Acura certified. Follow up with contacts to answer questions and
assist them in purchasing a vehicle and following up with customers to assure satisfaction, gain referrals.
New Tribes Mission - Sanford, Fl 2002 – Sept 2004
Recruiter - Coordinator
Public speaking and group facilitation for 25 to 200 people.
Annual personal fund raising of $20,000+.
Led a team to Papua New Guinea for 4 weeks and a team to Mongolia for 6 weeks to do a volunteer work project.
Spent 6 weeks in PNG learning culture and language.
Organized and presented multi-day trainings, orientations and debriefings for 10-15 group leaders and 200
participants to prepare them for overseas exposure, third world cultures and to reinforce a desire to join our
organization.
EDUCATION
Mid-Continent University
B.S. Organizational Management – December 2006
Kentucky Governors’ Scholar
President of National Honor Society