Ticalion
Stephanie L. Skipper Quality Management Services
Principal Consultant
Raise Efficiency • Align Operations
Realize Business Potential
QUALIFICATION SUMMARY: Mrs. Skipper has over seven years of direct, hands-on experience
in leading the design, development and management of quality assurance and quality
management systems including the commissioning and oversight of GMP/GLP, GCP,
registered ISO 13485:2003, registered ISO 9001:2008 and IT Biomedical (Medical Device)
quality management systems. Mrs. Skipper has a Master of Science in Pharmaceutical
Quality Assurance and Regulatory Affairs from the Temple University School of Pharmacy.
Mrs. Skipper has attained professional certifications in Quality Auditing, Quality Operational
Management, Project Management, and IT Service Delivery.
As a Principal Consultant at Ticalion Quality Management Services, LLC (June 2004 to
Present), Mrs. Skipper deploys and remediates quality management systems to support
global regulatory compliance requirements, third party certification/registration and
organizational business process improvement. She performs assessments (audits) of systems
and data to assists customers with establishing system baselines, eliminating systemic
deficiencies. Mrs. Skipper specializes in working with clinical trial sites, contract research
organizations and sponsor companies that are at risk for FDA enforcement action (483 s,
warning letters, consent decree, and application integrity process) to develop appropriate
responses and to implement comprehensive Corrective and Preventive Action (CAPA)
strategies. Mrs. Skipper’s expertise and experience include complex risk assessment and risk
management, biosurety/biosafety BSL 1-4, validation (cold chain, laboratory equipment,
computerized systems, and process), quality audit to support clinical trial data submission
and Corrective/Preventive Action.
EDUCATION
M.S., Quality Assurance and Regulatory Affairs, Temple University School of Pharmacy, 2005
M.B.A. Foundations, Temple University Fox School of Business; 18 cr. core courses only, 2003
B.A., English, Temple University, 2001
CERTIFICATIONS
ASQ Certified Quality Auditor (CQA) 2007 to present
ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), 2008 to present
PMI Project Management Professional (PMP) 2009 to present
ITIL v3 Foundations 2010 (no exp)
PROFESSIONAL ACTIVITIES:
Accepts invitations to serve on the ASQ Certified Quality Auditor Exam Committee
Accepts invitations to serve as a preliminary round judge for the ASQ International Team
Excellence Award
855 Santmyer Drive SE • Leesburg, Virginia 20175 • USA • Phone: 410-***-**** • Web: www.tqmsllc.com
PAST PERFORMANCE
American Red Cross Project with CSC North American Public Sector (November 2009 to
Present), Mrs. Skipper deployed and maintained a tailored quality management system that
is compliant with requirements documented in Title 21 of the Code of Federal Regulations
for medical devices and blood products including but not limited to 21CFR820, 21CFR 210,
21CFR211, 21CFR11, and 21CFR606 and the American Red Cross-FDA consent decree
requirements. The quality system attained and maintains ISO 9001:2008 registration. Mrs.
Skipper assured that program activities are in compliance with regulatory requirements
including validation requirements for IT infrastructure classified as medical devices. She
develops and oversees the maintenance of quality assurance documentation including
quality metrics. She developed and maintains the quality system manual, quality plan and
directs the implementation of the manual and plan. She determines quality department
staffing needs and maintains appropriate staffing levels. She manages and mentors quality
assurance staff. She directs internal and external quality audits. She interfaces with CSC’s
customer (the American Red Cross) as to resolve quality concerns and to facilitate third
party and FDA audits of the American Red Cross as related to CSC’s work for the American
Red Cross.
Computer Validation and FDA Compliance SME with CSC Government Health Services
Division (November 2009 to Present), Mrs. Skipper prevented significant contract
abatement charges and threat of contract loss through rapid and effective design and
commissioning of a Biomedical Information Technology Quality Management System
merging the medical device, blood and cGMP regulatory requirements with consent decree
requirements and corporate ISO 9001:2008 requirements for CSC’s American Red Cross
program. She successfully deployed a QMS compliant to multiple standards that attained
ISO 9001:2008 registration in Sept. 2010.
She successfully represented CSC as the Biomedical IT Quality Management subject matter
expert during oral presentations for the contract proposal to CareFusion; a potential
customer whose IT infrastructure and applications are regulated as medical devices.
She successfully represented CSC as the Biomedical IT Quality Management subject matter
expert in CSC’s proposal to Gambro Healthcare, a global medical technology company that
supplies products and therapies for kidney and liver dialysis.
She has performed as a subject matter expert advising projects on the installation and
operation qualification requirements for infrastructure transfer from customer locations to
CSC data centers.
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Clinical and Quality Assurance SME with CSC Government Health Services Division DVC
(March 2006 – November 2009), Mrs. Skipper performed as a quality assurance subject
matter expert and auditor for assigned project teams supporting phase 1 through phase 3
bio-defense vaccine studies conducted in the United States and Europe. She assessed
clinical trial proposals and activities, vendor qualification and vendor compliance to
regulatory requirements. She evaluated data transfer specifications, data format
specifications, data management systems and data management processes for suitability
and regulatory compliance.
She served as a key member of bio-surety, bio-safety and risk assessment strategic teams
responsible for feasibility, bio-safety and risk mitigation planning for building a U.S.-based
vaccine manufacturing facility utilizing a whole virus select agent construct.
She worked with the Business Process Operations department to develop and implement
processes, policies and systems supporting improvement in business operations. Examples
are intellectual property identification, assessment and protection; and evaluation of client
requests for incorporation of novel technology into drug development processes.
Quality System Deployment for ISO registration with NuGEN Inc (June 2004 to Oct
2006), Mrs. Skipper performed gap analysis assessments of the quality management system
and facilitated the deployment of an ISO 13485:2003 quality system compliant to FDA
regulations for an analytic reagent manufacturer and supplier to regulated industry. Mrs.
Skipper assisted in the development of standard operating procedures and the quality
manual. Mrs. Skipper retrospectively validated the REES Scientific environmental monitoring
system that was installed in the facility.
As an Associate Director of Quality Assurance with Morphotek, Inc. (February 2004 –
July 2005), Mrs. Skipper commissioned a QSR-based GMP/GLP/GCP compliance and quality
management program for a startup biopharmaceutical company to manage activities
associated with Research and Development, technology transfer, cGMP manufacturing, pre-
clinical development and clinical development of therapeutic recombinant monoclonal
antibody products. She participated on senior management strategic teams supporting
investigational product selection, manufacture and development from R&D stage through
phase I clinical studies. She represented the company externally to regulatory authorities,
business partners, contract research organizations, contract manufacturing organizations,
and by participating on professional committees. She was responsible for product stability
programs and the release/rejection of components, active pharmaceutical ingredient (API),
bulk drug substance (BDS), finished dosage form (FD) and container closure systems.
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