Manager Management

ISABEL ANNE RODRIGUEZ

*** *** ***** #***

Oakland, CA 94610

Cell Phone: 415-***-****

**********@*****.***

Isabel truly exhibits Passion in her role, going above and beyond to make sure the job gets done; and in her case, it was two jobs

last quarter while we were conducting the search for our Office Manager, and Isabel was acting as both HR Manager and

temporary Office Manager. This meant working extra long hours to take care of numerous tasks, many of which often go

unnoticed until they "break". So I'd like to nominate Isabel for her passion and pride in keeping in our office a fun, clean and

inviting place, all the while making sure our new hires have a great orientation and on-boarding experience.

~Written 09/28/10 by Virginia Jaramillo, Operations Manager, Castlight Health

CORE COMPETENCIES

• Accounting Management • Office Relocation • HR Management

• Payroll Management • Cash Management • Budgeting

• Cost Reductions • Financial Audits • IT Management

• Efficiency Improvements • Administrative Management • AP/AR

PROFESSIONAL EXPERIENCE

09/09–Present CASTLIGHT HEALTH, INC. (San Francisco, CA)

Office / Human Resources Manager:

Facilitated full office relocation, build-outs, space planning + furniture/equipment acquisition.

2011 Q1 Castlight Values Award Recipient for passion and dedication to the company.

• Office/facilities management, security systems, vendor relations; managed expansion and

relocation projects including space planning, furniture acquisition, physical relocation.

• Managed continuous floor planning and expansion for rapid growth from 20 to 65+ employees.

• Supported on-site hardware/software administration and telecommunications for 40+ employees.

• Coordinated local and off site events including meeting agendas, locations, and catering.

• Provided all aspects of HR including benefits administration, creating and facilitating new hire

orientation plan, creating and facilitating performance evaluations, creating job descriptions and

recruiting, separation and exit interviews, developing and enforcing policies/procedures.

• Transitioned annual insurance benefits to ADP at a cost savings to the company and increased

benefit to employees; created and executed office emergency procedures.

06/08–01/09 WALKER WARNER ARCHITECTS (San Francisco, CA)

Operations/Human Resources Manager:

• Provided support for two Partners/founders and three Directors, including document preparation,

heavy calendaring, meeting set-up, travel, file management, personal finances, etc.

• All aspects of recruiting including creating job descriptions, training, performance evaluations,

separation, developing and enforcing policies/procedures, and support staff management.

• Worked with Partners to develop/improve processes, develop strategic plan, and plan for growth.

• Provided building and office management including managing security systems, vendor relations.

• Supported on-site hardware/software administration and telecommunications for 25+ employees.

• Coordinated local and off site events including meeting agendas, locations, and catering.

02/07–06/08 TOWERS PERRIN (San Francisco/Walnut Creek, CA and Seattle, WA)

Location Administrator:

Facilitated transition of global, Oracle-based financial reporting model restructuring in three offices

including training development/facilitation, creating/hiring new financial positions and testing to ensure

compliance.

• Recruited, hired and trained over eight EAs due to retirement and promotions. Provided all aspects

of recruiting, training, performance evaluations, separation, enforcing policies/procedures and

administrative/facilities staff management for 30+ support staff in three offices.

• Budget preparation and management, A/P review and approval, financial reporting.

Building and office management, security, vendor relations; managed expansion, and relocation

•

projects for two offices including space planning, pricing/bid negotiations and physical relocation.

Coordinated local and off site events and meeting including agendas, locations, and catering.

•

03/04–02/07 NEXXO FINANCIAL CORPORATION (San Bruno, CA)

Facilitated full office relocation including build-out, space planning plus furniture/equipment acquisition.

Director of Administration:

• Provided all aspects of HR including training, compensation, performance evaluations, policies,

procedures, benefits plans, employment law compliance and administrative staff management.

• Processing weekly A/P, A/R; used Peachtree to prepare invoices, pay bills; processed payroll for

over 20 temporary workers using ADP, assisted with budget preparation.

• Building/office management, security, purchasing, vendor relations, office machines and supplies,

telecom system and cell phone management, facilitated complete office relocation project.

• Assisted with marketing: print ads, updating web site, assembling and sending brochures, helping

staff with commercials and photo shoots.

• Coordinated local events and meeting agendas, locations, and catering.

• Supported CEO, COO and VP of Operations, including document preparation, calendaring,

meeting scheduling/preparation, travel arrangements, file management, etc.

06/97–11/01 MERCER DELTA CONSULTING, LLC (San Francisco, CA)

Office Manager/Team Leader:

Saved firm over $200k in four years by serving as on-site technology support. Facilitated two full office

relocations including build-outs, space planning.

• Hired, trained and managed eight+ support staff including evaluations, goals, and compensation.

• Worked with U.S. team leaders to develop/improve processes, strategize for growth.

• Created/managed office budget below requirements without compromising quality or service.

• Building management, office maintenance, security, and contractor/vendor relations.

• Secured new spaces, negotiated contracts, purchased furniture/equipment, and managed two

complete office relocations.

• Supported on-site hardware/software and telecommunications for 25+ employees.

• Coordinated local/national events and meeting agendas, locations, and catering.

• Supported Managing Director and consultants (as needed) including heavy document preparation,

calendaring, meeting scheduling/preparation, travel arrangements.

EDUCATION

• University of Nebraska, Lincoln:

English Literature

• Corporate Coaching International:

Management Skills for the New Manager

• American Management Association:

Interpersonal Skills

Moving from an Operational Manager to a Strategic Leader

SKILLS

• PC/Macintosh platforms: MS Office suite, Outlook/Lotus Notes/iCal, QuickBooks, ADP, Oracle,

PeopleSoft, Access, FileMaker Pro, iPhone/Palm Treo, Video/Tele Conferencing

• PC software/hardware installation, maintenance, upgrade, light networking, telecom; set up,

managed and tracked over 40 cell phones for sales team use

• Fluent in English and Spanish

ASSOCIATIONS & AFFILIATIONS

• NERT (Neighborhood Emergency Response Team) member

• SHRM (Society for Human Resource Management) member

• San Francisco Recreation & Parks Co-ed Softball League Manager/Captain

• Blood Centers of the Pacific aphaeresis donor

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