Customer Service High School
Resume:
Phillip J. Cole
Garland, Texas 75042
E-mail: **********@*****.***
Phone: 903-***-****
Education:
Greenville High School April 2010
Texas College
University Of Phoenix
Current
Coursework:
FCCLA, Interact Club, Rotary Club, PALS, Social Work Association, Black
Social Work Association, Texas College Social Work Association
College Basics
Work Experience:
(April 2010 - Current)
Wal-Mart (Customer Service Rep-)
Responsibilities
Provide customer service, Resolve customers' service or billing complaints,
Solicit sale of new or additional services or products, Determine charges
for services requested, Collect deposits for money Gram or payments and
data entry, Confer with customers by telephone or in person
(May 2009- December 2009)
Subway ( Team Leader)
Responsibilities
Provide customer service, Team work with employees to specific duties,
Inventory stock and Enforce safety, health, and security rules
(August 2007- July 2009)
Super 1 Food (Cashier)
Responsibilities
Receive payment by cash, check, credit card, Issue receipts, refunds,
credits, Greet customers, Resolve customer complaints, Answer customers'
questions and Provide customer service
Professional Skills:
40 WPM, Ten-Key by touch, Communication Skills, Telephone Skills,
Filling, Organization Skills, Customer Service Skills, Money Handling
Skills, MS Office, Word, Excel and PowerPoint.
Strengths:
Outgoing, Friendly, Good with other people, Customer Service Skills
Organized, Family oriented
Goals: Finishing my degree in Social Work/Psychology.
References:
Norma Rodriguez
Kathy Davis (903)268-
9975
Asha Demon
Contact this candidate