YESENIA SOLORIO
*** **** ** ******** 503-***-**** **************@*****.***
Objective: To obtain a position as a Customer Service Representative to
utilize my recent education and experience in customer service
and deliver good customer service to patients and personnel.
Summary of Qualifications:
Excellent customer Service and experience working with a diversity of people
Fluent in English and Spanish languages
Knowledge of medical terminology
Knowledge of CPT and ICD-coding
Electronic Medical Records
Skills:
Multi-line telephone
Answer incoming and outgoing calls
Appointment Scheduling
Cash Handling / Collect payments
File and complete Medical forms
Prepare and balance daily financial register
Centricity
Data Entry
Medical Registration
Post payments and adjustments
Experience:
December, 2010 Willamette Family Medical Center Salem, OR
February, 2011 Medical Assistant
June, 2006 Med Focus Beaverton, OR
September, 2008 Registration Specialist
February, 2008 Salud Medical Center Woodburn, OR
June, 2008 Medical Receptionist
March, 2005 Department of Transportation Salem, OR
September, 2005 Customer Service Representative
Education:
Graduation: May 2011 Pioneer Pacific College Wilsonville, OR
Diploma
References: Available upon request