Medical Assistant Customer Service
Resume:
Penelope Saldivar-Mata
**** ******** ***. *******, ***** 77039
E-mail: ********@****.***
Cell: 713-***-**** Alt. #: 713-***-****
BILINGUAL MEDICAL ASSISTANT
(English/Spanish)
OBJECTIVE:
A skilled medical assistant student with a 4.0 GPA, seeking an opportunity to enter and broaden
my knowledge in the medical field; where I can utilize my extensive customer service and
communication skills to provide excellent service.
SKILLS:
Medical Billing and Coding Perform :
Medical Records Management Urinalysis
S.O.A.P. Charting Urinary Catheterization
Insurance Billing Vena-punctures
Customer Service Capillary Puncture
Scheduling Glucose Test
Administer Injections Cholesterol Test
Obtain Patients Vitals SED Rate Test
EKG/ECG
Experience
Medical Assistant, Little York Medical Center, Houston, TX 6/2011 to 8/2011
• Taking patients vitals
• Documenting chief complaints
• Performing blood draws
• Administering injections
• Operate TENS unit and therapeutic chair
Office Manager, Garfias Lawn Care, Inc., Houston, TX 9/2003 to 11/2010
• Responsible for maintaining clients records accurate and updated.
• Printing, revising and mailing monthly billing and correspondence.
• Receive payments, make deposits and record transactions.
• Schedule clients’ appointments and daily work to be performed.
• Answer questions and resolve any disputes regarding service or billing.
Collections Agent, Bemer Preventive, Houston, TX 11/2001 to 5/2003
• Accountable for verifying customers’ references.
• Receive and record payment transactions.
• Calling clients to remind of overdue payments.
• Make reasonable payment arrangements.
• Respond to customers’ questions or complaints.
• Print and mail monthly payments receipts and invoices.
Education
Remington College, Houston, TX (presently attending)
-- Medical Assistant (RMA pending)
--Phlebotomy Technician (RPT pending)
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--Certified First Aid and CPR
HCC, Houston, TX (2001)
GED
References
Djuna Jefferson
Medical Assistant Instructor
Remington College, Houston, TX
Santa Saldivar
Assistant Director
1st Place Learning Center, Houston, TX
Maria Cabarcas
Medical Billing
Woman Specialists of Katy, Katy, TX
Susan Brown
AR Analyst
Wood Group Logging Services, Katy TX
Katy, Texas
Hector Garfias
Owner
Garfias Lawn Care, Inc., Houston, TX
Carlos Rosales
Truck Driver
Grocer’s Supply Company, Houston, Texas
Contact this candidate