Customer Service Medical Assistant

Stephanie Miranda

**** ******** ****** # ****, ****** CA 91010 (626) 367- 2099

***********@*****.***

OBJECTIVE To work as a LVN in a hospital

setting, doctor's office, assisted living facility or as a MRA.

EXPERIENCE

LVN

American United Home Health

Mar. 20011 - present

Studio City, CA

o Wound care, diabetes, cardiac disease, pulmonary disease,

diet, home safety, Parkinson's disease, ostomy care,

incontinence, medications, g-tubes and ventilator care.

Pediatric pt's.

LVN

ResCare Inc.

Dec. 2010 - May 2011

Pasadena, CA

o Care for TBI patient with g-tube and catheter.

Repositioning every two hours with contracture braces and

suction. Medication administration and bolus tube

feedings. Light cleaning and laundry.

Registered Medical Assistant

Registry All's Well for

Heath Care Partners

Feb. 2009 - Mar. 2009

Culver City and Arcadia, CA

o Room patients, request medical records and prescription

request

o Performing routine in-house laboratory tests. Process labs

with use of centrifuge.

o Answer phones and book appointments along with referrals.

Use of EMR's. Billing.

o Microsoft word, access, excels and power point. IDX and

Touch Works systems.

Registered Medical Assistant

Beaver Medical Group LLP

Oct. 2007 - Jan. 2009

Redlands, CA

o Room patients, requesting medical records, new

prescriptions, prescription request and billing.

o Performing routine in-house laboratory testing. Assist

with endometrial biopsies, LEEP procedures, Colposcopy, IUD

insertion and skin biopsy's. Flu Clinics.

o Answer phones and book appointments, referrals and surgery

scheduling for OB/GYN. Infertility.

o Microsoft word, excel, power point and out look. McKesson,

Epic and Krono's.

o Float for varies department including Internal medicine,

Family practice, Neurology, Pulmonology, Cardiology and

OB/GYN.

Registered Medical Assistant

Southeast Texas

Cardiology Associates ll

Feb. 2007 - Jun. 2007

Orange, TX

o Room patients, requesting medical records, new

prescriptions and prescription request.

o File clerk, answering phones, scheduling appointments and

taking payments.

o Performing ABI's, ICG's and EKG's. Clinical research and

Coumadin Clinic.

o Phlebotomy and performing routine laboratory testing.

o Microsoft word, excel, power point and out look. Med iSOFT,

PeopleSoft.

Operation Instructor

West Telemarketing Corp.

Aug. 2005 - Dec. 2005

Beaumont, TX

o Trained all new hires for customer service, sales and

billing departments.

o Trained up to 30 new hires for multiple departments. Power

point presentation.

o Microsoft word, excel, power point, data entry and out look

express.

o Customer service. Public speaking.

Quality Assurance Advisor

West Telemarketing Corp.

Mar. 2004 - Aug. 2005

Baton Rouge, LA

o Customer service and sales for AS SEEN ON TV, Shop QVC.

o Customer service and billing for AT&T and Cingular

wireless.

o Supervised 20 employees. Quality Assurance, monitor all

incoming and out going calls for billing and sales.

o Handled multi line phone.

Education North-West College

LVN Program

West Covina CA

Apr. 2009 - Sept. 2010

CPR certified BLS for Health Care Providers. Certified

in IV and Blood withdrawal.

California State license LVN

Clinical Rotations: Santa Teresita Assisted living, USC

Norris Cancer Center,

Kindred Acute Care Hospital, Citrus

Valley Inter-Community Hospital, Kaiser,

Charter Oak, Sun Rise Assisted Living, El

Monte Community Hospital.

Kaplan Higher Education

Medical Assistant Program

Texas Careers Beaumont, TX

Mar. 2006 - Jan. 2007

Allied Health Professionals

Registered Medical Assistant 213081 16

American Medical Technologist

DeVry University

Accounting & Business Administration

Pomona, CA

Jul. 2001 - July 2002

Skills HTML coding and JavaScript proficiency, Basic CPT-

4 & ICD-9-CM Coding

References

Upon request

Contact this candidate