Customer Service Sales

Shannon Berg

*** ******* ******

Jamestown, NY 14701

***************@*****.***

Cell 716-***-****

OBJECTIVE Searching for a position with a growing organization to make a

positive influence on revenues, and to be able to experience

long term career growth.

EDUCATION Jamestown Business College, Jamestown, NY

February 2011

Degree: Bachelor in Business Administration

Major: Business Administration

RELEVANT . Advanced Marketing I, II, III . Accounting I, II, III

COURSEWORK . Operations Management

. Oral Communications . Legal Environment of Business

. Economics I, II, III . Web-Based Marketing

. Business Writing I, II, III . Business Policy & Strategy

. Computer Applications I, II,

III

EXPERIENCE Alfies Restaurant, Lakewood, NY

November 2009-Present

Hostess

Work 8 to 20 hours a week along with working 30 to 40 hours at

Tops, and going to college full time.

Complete extra work without being asked.

Always greet customers with a smile and polite greeting that

would increase sales to my greatest ability.

Quality Markets, Jamestown, NY

May 2008- Present

Deli/Counter Staff

. Demonstration of great work ethics through perfect attendance

and completion of all assignments on time or ahead of time, and

in a professional manner.

. Show great flexibility in handling and controlling a wide

assortment of tasks from food preparation to customer service.

. Maintain a clean, healthful, and professional work

environment.

. Keep current with all of the new products, sales, and company

policies.

Radisson Hotel, Jamestown, NY

November 2007-February 2008

Waitress/Hostess/Bartender

. Seated customers by their needs and wants to make sure

Radisson Hotel had good customer satisfaction.

. Used strong interpersonal skills interacting with fellow

workers, customers, and supervisor.

. Flexibility in handling a large amount of tasks from food

preparation to customer service.

HONORS AND Academic Progress Award

AWARDS

PERSONAL Offer excellent verbal and written communication skills. Have

frequently given presentations to large audiences and

classmates. Interact well with others. Am personable, reliable,

and dependable.

REFERENCES Available Upon Request

Contact this candidate