Wendy von Hoffmann
**** ******** *** #*, ****** Village, CA 91607
Email: *******@*********.***
A dynamic and driven Collection Supervisor with extensive experience in Health Care.
Oriented problem solver with a keen eye for detail. Excellent communications skills, both
written and verbal. Works well on teams and independently. Strong time management
skills and reasoning ability.
Employment History:
Calvin Elrod M.D. (Internal Medicine) Retired
January 2004- April 2011
Collection Manager/ Assistant Office Manager
Responsible for posting patient and insurance payments. Followed up with patient
collections and insurance company payments, verified insurance benefits, assisted billing
department with submission of insurance claims. Assisted in preparing payroll.
RICHARD NUSSBAUM M.D (Orthopaedics)
January 2000- December 2003
Billing and Collection Manager/Assistant Office Manager
Responsible for posting charge tickets, patient and Insurance payments and
following up with patient collections and insurance company payments. Billed
Worker’s compensation, Medicare, and private insurance companies. Handled
daily correspondence, bank deposits, and insurance verification.
Institute for Arthroscopic Surgery (Orthopaedics)
June 1992 – December 1999
Office Manager/ Surgical Consultant
Verified insurance benefits, scheduled surgeries. Billed Private insurance Companies,
Medicare, Medi-Cal and Workers’ Compensation. Received a 10% commission on all
collections, averaging $175,000.00 per month. Supervised a staff of five.
EDUCATION: PIERCE COLLEGE- BUSINESS MANAGEMENT- AA DEGREE
MEDICAL BILLING PROGRAMS: MEDICAL MANAGER AND MEDISOFT