Human Resources Sales

SUMMARY

Experienced business professional holding a Bachelor's degree in Business

Administration and a Master's degree in Health Services Management. Can

provide several letters of recommendation from previous supervisors

highlighting a "balanced blend of human relations and analytical skills"

and "excellent judgment" while always doing "that little bit extra."

CAREER TRACK

Counsel On Call, Brentwood, TN (October 2009 - Current)

Office Administrator

. Report to the Chief Executive Officer and Executive Director

. Assist CEO, Executive Director and Placement Directors with daily

operations of company's home office

. Received superlative ratings in annual evaluation from supervisor on

written and oral communication skills

. Responsible for processing newly hired contract personnel including

inputting their information into the database, verifying attorney

licensure, initiating background checks, obtaining appropriate tax

documents, and executing I-9 forms

. Perform front-end processing of weekly payroll

. Implemented new system of tracking contract personnel's weekly hours

worked resulting in increased efficiency and 99+% accuracy

. Act as employee liaison including answering employees' questions

regarding payroll, company policy, time off and direct deposit

. Audit contract personnel's files for accuracy and completion

. Support the recruitment function by posting open positions through

various online sources

WorldStrides, Charlottesville, Virginia (October 2007 - February 2010)

Human Resources Generalist I

. Reported to the Vice President of Human Resources

. Assisted with the recruitment function by reviewing resumes,

performing interviews with potential candidates, and conducting

reference checks

. Researched, drafted, maintained, and updated position descriptions

. Managed the process for customer insurance claims and auto accidents,

including investigation of claims and acting as liaison between the

company and claimants

. Wrote and produced monthly employee newsletter

. Managed the drug screening and background check processes and

conducted exit interviews

. Worked part time from home in Nashville (June 2009 through February

2010)

Sales Management Administrator

. Reported to the Senior Vice President of Sales

. Received, reviewed and approved employee timesheets and

expenses (payroll)

. Prepared commission reconciliation

. Generated several weekly reports including sales reports,

territory management and revenue reports

. Administered the back to sales process and account

distribution

. Managed database for assigned leads and sales contest data

Martha Jefferson Hospital, Charlottesville, Virginia (September 2004 - June

2007)

Compensation Analyst / Risk Management

. Responsible for administering the Shared Excellence (profit-sharing)

program

. Conducted market reviews and surveys, as well as participated in

published salary surveys

. Analyzed, researched and evaluated job descriptions

. Created and prepared various reports from the Lawson HRIS system

. Managed website and prepared the Human Resources Dashboard

. Analyzed and recommended employee equity and market adjustments

. Managed the Lost and Found program as well as composed and reviewed

hospital policies

. Contributed to the Human Resource Workforce Strategic Plan and

participated in New Hire orientation

. Assisted with implementation of MIDAS+ online incident reporting

system including employee education and training

Executive Assistant

. Reported to and provided administrative support for the Vice

President of Human Resources

. Prepared meeting materials for various boards and committees

(slides, spreadsheets, etc.)

. Coordinated calendars, meetings, and travel arrangements

. Conducted research for various projects

. Tracked and reported on hospital risk management expenses

. Coordinated employee depositions by facilitating room

locations, reservations and logistics

. System administrator for policies and procedures database

(Compliance 360)

. Attended classes for Master's degree while working full-time

Fort Sam Houston NCO Club, Fort Sam Houston, Texas (January 2003 - August

2004)

Administrative Assistant

. Reported to the General Manager

. Reconciled daily invoice transactions

. Responsible for biweekly payroll

. Gathered, compiled and analyzed data to prepare and submit

daily activity reports

. In charge of all personnel actions and maintained inventory

control

American Red Cross, Okinawa, Japan (January 2002 - October 2002)

Clerk (Volunteer)

. Answered telephones and greeted visitors

. In charge of orientation briefings for new volunteers

Methodist College, Fayetteville, North Carolina (1998 - 2001)

Office Assistant (Work Study Program)

. Daily use of automated database to verify enrollment and

class registration for students

. Processed official and unofficial requests for transcripts

EDUCATION

. Webster University, Fort Sam Houston, Texas

Master of Arts, Health Services Management

. Methodist University, Fayetteville, North Carolina

Bachelor of Science, Business Administration, Minor: Economics

Delta Mu Delta - Alpha Chi - USAA All-American Scholar - Who's Who

Among Students in

American Universities and Colleges - Appointed a Graduation Marshal

COMPUTER SKILLS

Microsoft Office Suite including Word, Excel, Powerpoint, Access, Outlook,

Publisher, Frontpage - StaffSuite - Lawson HRIS System - Kronos -

Rainforest - Maximizer - Taleo

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