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Customer Service Sales

Location:
Havre De Grace, MD, 21078
Posted:
August 08, 2011

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Resume:

Katrina Sudeck

**** ********** ***** *** * Havre de Grace, MD 21078 * 410-***-****-Home * 410-***-****-Cell * *******@*******.***

OBJECTIVE

Position Title: Buyer

PROFESSIONAL PROFILE

Procurement professional supporting contractual requirements for various agencies such as DoD, Homeland Security, and

military branches; excelled in supplier negotiation focusing on problem solving and providing cost effective answers.

Expertise in developing and maintaining positive relationships with key suppliers to negotiate terms, pricing, and contractual

agreements. Known for top quality work, strong planning and organizational skills. Key team player and reliable source with

strong work ethics, problem solving skills; extremely detail oriented, flexible and enthusiastic. Implemented process

improvements and improved overall effectiveness of the team.

OFFICE AUTOMATION-TECHNICAL SKILLS

Advanced computer skills using MS Word, Excel, PowerPoint, Outlook and Access, and Deltek CostPoint (SAP), MS Internet

Explorer, Search engine skills, and heavy file management. Experience in Accounts Payable using Timberline.

WORK EXPERIENCE

06/09/2008 – 06/11/2010

Science Applications International Corporation (SAIC)

Abingdon, MD 21009 USA

Sourcing Analyst-Associate Buyer for Federal and Commercial Procurement

• Practiced knowledge of acquisition laws and regulations including Federal Acquisition Regulations (FAR),

Defense Federal Acquisition Regulations Supplements (DFARS), and The Berry Amendment Act for DoD contracts.

• Performed procurement procedures and researched specialized equipment, commercial off the shelf (COTS)

supplies, and services to identify manufacturers and solicit suppliers to negotiate competitive pricing for increased cost

savings, provided pricing analysis, and risk assessment.

• Generated requests for quotes (RFQs), proposals, and bids in MS Word for negotiated requirements through high

pressure situations with changing requirements while maintaining attention to quality and detail and meeting deadlines.

• Performed market research on suppliers using Dun & Bradstreet (D&B), Central Contractor Registration (CCR),

Online Representations and Certifications Application (ORCA), and Excluded Parties List System (EPLS).

• Identified key points to educate and influence others; implemented training for new process methods to improve

quality and results in MS Excel and Deltek CostPoint.

• Acted as primary point of contact (POC) to identify suppliers and manage product pricing and supplier

information in electronic catalogs through MS Excel spreadsheets and Deltek CostPoint database for various CBRNE

contracts.

• Developed resources and easy access information points for materials and services such as Sole Source

Justification processes, Acronym List of Common Military Terms, Internal Vendor Number List for Purchasing Team,

Competition Folder of Product Manufacturers and Suppliers thereby optimizing team efficiencies.

• Created and implemented ongoing list of supplier information in MS Outlook after program conversion lost all

contacts; disseminated with all procurement team, program managers, contract administrators, and logistic analysts.

• Expedited purchase orders, tracked deliveries, and reconciled any delivery order issues.

• Participated in weekly meetings with management to communicate and summarize multiple project status.

SPECIAL AWARDS; Peer Recognition Program:

Recognized for Performance.

Recognized for Customer Focus, Quality & Process Improvement, and Performance.

01/22/2008 – 06/08/2008 Temporary Position

Manpower Staffing for SAIC with EAI Corporation, a Subsidiary of SAIC

Aberdeen, MD 21001 USA

Sourcing Analyst-Associate Buyer

• Performed same duties as previously listed with SAIC. Initially hired as a temporary employee and eventually

hired full time by SAIC.

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Katrina Sudeck

1120 Chesapeake Drive 10C * Havre de Grace, MD 21078 * 410-***-****-Home * 410-***-****-Cell * *******@*******.***

05/21/2007 – 11/16/2007

Victor Posner Enterprises Construction LLC

Abingdon, MD 21009 USA

Accounts Payable

• Streamlined construction contract invoices for distribution. Coded and vouchered invoices daily.

• Negotiated contract pricing with suppliers for base costs and additional options.

• Analyzed invoice discrepancies for additional company profits.

• Executed accurate data entry using Timberline construction-based software.

11/30/2006 – 02/21/2007

First Vehicle Services

Bel Air, MD 21015 USA

Office Assistant for Local Government

• Streamlined fleet management contract invoices using MS Access.

• Identified purchase orders, work orders, and log numbers with proper contracts.

• Developed spreadsheets in MS Excel to resolve discrepancies for monthly contract work, purchasing, and control

of working, aging or obsolete vehicles.

• Created identification list for all vehicles including type and year of vehicle, VINs, title numbers, etc. for

maintenance and contract tracking.

• Began training of fuel management for local government usage.

06/15/2004 –03/21/2006

The Map Factory, Inc. – Stateside Entrepreneur for United Kingdom

Bel Air, MD 21015 USA

Executive Assistant-Office Manager

• Conducted market research through internet searches on business and supplier standings for the development of

new and ongoing projects.

• Produced and controlled all internal and external correspondence including all insurance and warranty

documentation.

• Performed all bookkeeping tasks including accounts payable, accounts receivable, general ledger, and bank

reconciliation.

• Created and maintained contact information list and calendar using MS Outlook for the director.

• Arranged for domestic and international travel for the director.

12/18/2001 – 06/14/2004

Closet and Storage Concepts, Inc.

Owings Mills, MD 21117 USA

Sales-Designer

• Used active listening skills working one on one with customers and contractors for consultations and onsite

coordination of closet installations.

• Conceptualized and presented client’s design requests; created designs for production staying within budget

constraints.

• Created pricing and budget preparation.

• Created basic layouts for other designers to reference for overall increased sales.

11/18/1999 – 01/11/2001

Garden State Tile Distributors, Inc.

Warminster, PA 18974 USA

Sales-Customer Service

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• Sold ceramic, porcelain tile and setting materials to commercial and residential contractors, and home owners.

• Advised customers with layout, materials and quantities for projects through effective communication and listening

skills.

• Processed orders, returns, and any charge backs on a daily basis.

• Controlled inventory and coordinated transfer of materials with custom database between five different locations.

• Nominated as Best New Employee of the Year between five locations.

Katrina Sudeck

1120 Chesapeake Drive 10C * Havre de Grace, MD 21078 * 410-***-****-Home * 410-***-****-Cell * *******@*******.***

EDUCATION

Art Institute of Philadelphia

Philadelphia, PA 19103 USA

Associates Degree in Graphic Communication

GPA: 3.29; Dean’s List

SPECIALIZED TRAINING

2009, Procurement 101-Policies and Practices

2009, Procurement 201-Best Practices

2009, Leveling the Playing Field: The Procurement Integrity Act

2009, Handling Competitive Intelligence with Care

2009, OCI-Organizational Conflict of Interest and Awareness

2008, Procurement Transaction Compliance and Audit Training

2008, Cost and Price Analysis Workshop

2008, Government Contracts: Post Contract Issues

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