Insurance Manager

Tina

Sawchek

**** ****** ******* **.

Troy, Ohio 45373

Cell: 937-***-****

Email: ********@***.***

QUALIFICATIONS:

. Works well without supervision, self motivated and very positive

attitude

. Very detailed oriented, organized, ability to multi-task, and

excellent problem solving skills

. Ability to manage all responsibilities of a small office

. Excellent with customer support services and scheduling

. Skilled at learning new concepts quickly while working well under

pressure

. Understanding of people and how to motivate employees to do their

best

EXPERIENCE:

September 2006 to present PlayCare, Inc.

Troy, OH

Office Manager of a cleaning/repair service company specializing in quick

serve restaurant playgrounds

. Handled all incoming customer services calls

. Schedule and assign work to field personnel including maintenance and

repair in a 6 state area

. Use Wintac scheduling software for dispatching and billing of jobs and

collection of Accounts Receivable

. Prepared proposals and composed bid letters to customers

. Peachtree Accounting software used for Accounts Payable, Payroll,

Reconciliations and Financial Reports

. Responsible for management of all company credit lines, reserves and

loans

. Preparation of all federal, state and city withholding and sales

taxes on a weekly, monthly, quarterly and annual

basis as needed, including year end W-2s and 1099s

. Managed all insurance needs including, Health, Life, Casualty,

Property and Workers Compensation

. HR duties, including hiring and firing, training, company meetings and

annual reviews for a staff of 9

January 1999 to September 2006 S & S Mechanical Contractors, Inc.

Troy, OH

Office Manager of a small mechanical contracting business

. Answered phone lines and fielding of customer service needs

. Prepared proposals and handled all customer job files

. Maintained customer data base

. Managed A/R, A/P, Payroll, Taxes and Bank reconciliations and month

end closings

September 1981 to July 1987 Brower Insurance Agency Dayton, OH

Commercial Casualty Insurance Representative

. Managed multiple commercial insurance accounts assisting 3 partners

in the firm with special projects

. Reviewed coverage needs, handled renewals and fielded client phone

questions and requests

. Promoted to head of the department after 3 years and responsible for

hiring and training of new employees

June 1979 to September 1981 John Ball Insurance Agency Toledo,

OH

Account Representative for a medium size insurance agent

. Field calls from clients and handled all insurance needs

. Assistant to owner/insurance agent and office manager

. Recruited from USF&G after 2 years of managing this agent's accounts

January 1977 to September 1981 USF&G Insurance Company Toledo,

OH

Commercial Casualty Insurance Rater

. Rated large commercial insurance policies

. Handled calls from independent insurance agents

. Assistant to head of the department and trained new hires

EDUCATION:

June 1977 Bowsher High School High School Diploma

Toledo, OH

1981-1987 CPCU courses, 8 of 10 parts completed

Dayton, OH

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