Customer Service Sales

Pradeep Kolarkar

*** ****** ****** ***** • Dover, DE 19904

302-***-**** h • 302-***-**** c • abg0r1@r.postjobfree.com

Medical Device Sales Manager / Territory Manager

Specialty Sales ~ Client Relationship Management ~ Profit Optimization

Results-focused, competitive a nd enthusiastic sales professional with 10+ years o f p roven success generating h igh sales volume f or leading-edge medical a nd technical products, exceeding strategic goals a nd delivering superior customer service. Effectively leverage drive

to succeed, aptitude for quickly mastering technical product knowledge and ability to build highly productive relationships with opinion leaders, resulting in excellent market share and increased territorial sales. Bilingual in English and Hindi.

Core competencies include:

Strategic Partnerships Key Account Management

• •

Product Launches / Branding Team Building / Leadership

• •

Analysis / Forecasting Account Relationship Development

• •

Sales / Contract Negotiations Lead Generation / Follow Up

• •

Operating Room Training Client Information Management

• •

Professional Experience

TERRITORY MANAGER / SALES MANAGER, 3/2001– Present

PREET WIRELESS, INC., Dover, DE

Spearhead sales operations for startup telecommunications company offering wireless solutions in 10 stores throughout tri-state territory.

Drive profits b y identifying growth opportunities, managing sales programs a nd establishing strategic partnership contracts with Sprint Nextel a nd Verizon. Oversee daily operations, including directing sales team, managing P&L f or each location a nd compiling

commission reports. Deliver quality customer service and conduct follow up to close sales. Train sales staff in company, Sprint and Verizon policies.

Selected accomplishments:

Successfully opened 10 Sprint Wireless stores throughout Delaware, New Jersey and Pennsylvania while driving sales to achieve 50% increase.

Earned Platinum Dealership Award from Sprint for expanding Philadelphia market share by 100%.

Achieved Sprint’s Gold Plaque Award for top sales and customer service for 6 consecutive years.

Raised Customer Churn Survey rates by 0.5% by ensuring quality superior customer service and promptly resolving billing and usage issues.

Secured new sales channel by offering products and services at local NASCAR and college events.

SALES MANAGER, 1/1991 – 1/2000

SOUTH INDIA SURGICAL COMPANY (SISCO), LTD., Bombay, India

Generated sales of surgical products for pioneer company offering specialty medical devices to physicians, practices and hospitals.

Built impressive record o f achievement in competitive environment b y presenting products to surgeons in hospitals a nd private practices, closing sales a nd fostering productive client relationships. Demonstrated a nd sold surgical products f rom diverse manufacturers,

including Pentax, JMS,St Judes pumps, Sarns, N ouvag, Shmitz, Integra, Anspach, Apple, TSK Laboratories, Applitec a nd Aesculap. Demonstrated laparoscopic cholecystectomy, percutaneous lumbar discectomy arthroscopy, endoscopic retrograde

cholangiopancreatography (ERCP) a nd other motor equipments in operation theaters. Coordinated training workshops in collaboration with surgeons, including workshops f or endoscopies, hip / knee replacements, open-heart surgery a nd craniotomy. Compiled

customized instrumentation sets a nd p rovided quotes. Interfaced with hospital administrators regarding surgical equipment demands a nd with purchasing staff concerning prices a nd availability. Tracked sales a nd p ending orders, developing comparison chart o f

competitor products for presentation to physicians. Trained sales representatives in sales and service strategies.

Selected accomplishments:

Increased market share by 200% by developing high-performing marketing team, expertly presenting products, maintaining proven track record of quality customer service and strategically tracking competitors’ activity

Represented operations in India for Aesculap, Pentax and Boston Scientific at international training conference, including presenting Aesculap’s motor system and minimal invasive surgery (MIS) products during conference in Germany and Pentax endoscope

training in Japan.

Successfully closed sales of first Gamma Knife and stereostactic frame to Hinduja Hospital.

Played key role in establishing first laparoscopic surgery training center in India.

Education & Credentials

SAINT XAVIERS COLLEGE, Bombay, India

Master of Business Administration in Marketing

Bachelor of Science in Chemistry

-Graduated with honors-

Professional Development:

International Product and Sales Training

-Minimal Invasive Surgery, Percutaneous Lumber Discectomy, Arthroscopy, Motor System, Total Hip / Total Knee Surgery, Cardio Vascular Surgical Instrument Sets, Diathermy and Video Endoscopy-

Contact this candidate