Manager Management

DAVID FIXSEN

***** **** ****** **** • Agoura Hills, CA 91301 • 805-***-**** • ****.******@*****.***

To secure a position where I can develop, market, and support a product thereby increasing product visibility and client

satisfaction. Highly skilled in building rapport, working with cross-functional teams, and explaining concepts, features

and benefits using an accessible, consultative approach. I possess the unique ability to understand customers, their

environments and can draw insights accordingly.

Summary of Qualifications

Personal Attributes

• A creative, out of the box thinker who is energetic and able to interact at all organizational levels

• Technically minded, quick learner, flexible and proactive

• Professional, loyal, reliable and friendly

Technical/IT

• Extensive experience on Mac and Windows platforms, CRM systems management, web design and layout

• IT Management skills to assure staff are focused on task completion using positive, direct communication

• Successfully developed and managed web-based telco billing and business intelligence products

• Over 20 years high tech experience in the Silicon Valley and New Zealand

Relationship Management

• Effective in creating and maintaining strategic alliances at all levels

• Proven abilities in partner, dealership and channel management

• Can deal tactfully with a variety of situations and individuals

Marketing

• Successful track record in developing and providing product training materials and manuals

• Demonstrated abilities in public presentations, trade show exhibitions and promotions

• Solid understanding of product development and life-cycle management

• Experience in both web-based and traditional marketing platforms

• Adept at devising product marketing collateral

Professional Experience

Customer Director ZiCi, New Zealand May 2007-May 2011

ZiCi offers clients an online, managed service that enables measurement and management of telecommunications usage

and costs. Managed all new and ongoing client relationships while supervising the software development staff and

substantially increasing profits with 80+ corporate clients and annual revenues of over $750k per year.

Product Manager-Online Billing TelstraClear, New Zealand May 2003-March 2007

TelstraClear is New Zealand's second largest telecommunications company. Implemented, launched, trained and

supported the online billing system in partnership with our U.S. partner Globys with revenue of over $875k per year.

Product Manager Peace Software, New Zealand February 2002-April 2003

Peace Software develops CIS and billing software for global utility companies. Working with x-functional teams,

managed a multi-million $ release of electricity billing and supply software to Australia’s largest energy company.

Senior Product Marketing Manager Intraware, Orinda, CA, Aug 1999 – Jan 2001

Intraware provided software digital delivery services for Fortune 500 companies. Developed their online software

comparison product adopted by over 125 corporate clients with annual revenues over $1.1million.

Director – Apple Loan Program Apple Computer, Cupertino, CA Jan 1997 – Jul 1999

Successfully implemented and managed the introduction of Apple’s first instant online consumer loan used in over 600

US retail and college stores. Increased loan volumes over 212% while successfully influencing sales of Apple computers

and peripherals.

Education

University of California, Santa Barbara, CA

(1981-1986) Emphasis of study: Liberal Studies with concentration in Economics, Psychology and Biology.

Glowing references available upon request.

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