Sales Customer Service

A manda M. Nunes

* *** ******* *** *** ***, F air Oaks CA 95628

( 916) 316 - 4681

a ***********@*****.***

C ERTIFICATIONS

C isco Express Foundation Sales Specialist A ugust 5, 2011 to August 5, 2013

E DUCATION

S ummer 2 01 0 t o C urrent D eVry University E lk Grove, CA

B u siness Administration - F ocus in Marketing & Sales

F all 2005 to S pring 2 011 S ierra College R ocklin, CA

B usiness Administration

F all 2004 to Spring 2 005 R OP Veterinary Medicine A uburn, CA

V eterinary Technician Assistant Certification

F all 2 002 to Spring 2005 R ocklin High School R ocklin, CA

H igh School Diploma

E MPLOYMENT HISTORY

S pecial Order Systems A ugust 2009 to Present

A ccount Manager & Customer Service Representative - L oomis, CA

M arketing of SMB products from various vendors to the Sacramento Valley

G enerated over $700,000 in Revenue in first year

C ompleted Cisco Sales Expert Certification – i s current and up to date

C old Called and worked existing a ccounts for business opportunities

C onducted and organized WebEx and in - person meeting

P rocessed orders of equipment for both Projects and Service Quotes

D eveloped Budgetary Quotes, Proposals, and Statement of Works based on project and client’s

n eeds

F ocuses sales within Cisco SMB products, Interactive Intelligence Call Center and NEC PBX

S olutions

H ome Again Medical J an uary 2 009 to A ugust 2009

P rescription Coordinator - R oseville, CA

W orked with Doctor office’s to complete prescription of durable medical equipment

C alled on past due prescription requests

I ncreased success of durable medical equipment p rescriptions with follow up calls and

o rganization

N or Cal Candid’s S eptember 2 008 to J anuary 200 0

M a rketing Representative - R oseville, CA

M arketing of products to prospective clients

C old calling new clients and setting up a ppointments to meet with them and show products

o ffered

T urning in reports on time and making detailed notes in the computer systems throughout the

d ay

S eptember 2008 to January 2009

B DS Marketing

D ecember 2007 t o February 2008

A ssistant Sales R epresentative - R oseville, CA

M arketing of products to prospective clients

T raining sale associates of the products that the company offers

S tate Farm Insurance M ay 2007 – S ept ember 2 008

A gents Assistant - R ocklin, CA

M arketing of products at shows and events

H elp the Agent with event planning

G ive estimates on Businesses, Homeowners and Auto Insurance

P etsMart N ovember 2006 – M ay 2007

P et Care Associate - R oseville, CA

T aking care of all Small Animals, Reptiles and Aquatic animals for the entire store

N ursing injured and ill animals in special injured area

A ssisted with sales of items needed to care for small animals and r eptiles

R eceived and took shipment orders

R ocklin Park Veterinary Hospital J uly 2005 – N ovember 2006

V eterinary T ech Assistant & Front Desk - R ocklin, CA

H elped with checking in and out patients a t the Front Desk

M ade follow - up phone calls and appointment calls

A ssisted administering vaccinations, post - operations, X - Rays and Kennel work

A ssisted with acquiring lab work of patients

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