abg0m5@r.postjobfree.com JERZY LINK Roselle, IL

630-***-****

PROFILE SUMMARY

An analytical, innovative and tenacious Information Technology Director

experienced in developing IT strategies to achieve business objectives. A

person of integrity, with a proven ability to manage budgets, and implement

processes which decrease costs and improve business competitiveness.

Experienced in developing a culture of high quality service in the IT

department.

PROFESSIONAL EXPERIENCE

Consultant . Link Business Technology Jun 2009 - Present

Craig Bachman, LLC . Frankfort, IL . $15MM Home and floral accessories

distributor

Managed integration of ERP system, including re-engineering of departmental

business processes, optimizing warehouse efficiency through the

implementation of portable data collection terminals, customizing business

forms, and automating repeatable system processes.

. Eliminated the need to invest in $175K of custom software

modifications through the development of a custom showroom inventory

tracking function.

. Achieved 10% time savings for 6 employees by developing personalized

data views for the AR, Purchasing, and Customer Service departments.

. Reduced the time for generating and updating item prices by 75% for

the Purchasing department through the creation of a price generation

script.

Director of IT . Focus Products Group, LLC . Vernon Hills, IL Jul 2002 -

May 2009

$250MM Consumer packaged goods distributor

Established and directed the strategic goals, policies and procedures for

the information technology department. Analyzed needs of functional

departments and determined ways to meet objectives by modifying existing

business processes. Led multiple cross functional business projects.

Maintained relationships with outsourcing vendors.

. Led integration and conversion of fourteen (14) business acquisitions

supporting company's sales growth from $40MM to $250MM over six (6)

years time.

. Enabled creation of geographically dispersed call centers through the

implementation of Voice over IP (VoIP) telephony system. Provided

business users with advanced functionality - remote or home workers -

not available on previous systems.

. Reduced annual telecomm billings by $60K. Eliminated $10K in annual

moves, adds, change costs. Created the ability to integrate

acquisitions within 30-60 days.

. Championed development of a Business Impact Analysis (BIA) across the

organization, revealing a high level need to create a more resilient

infrastructure.

. Developed plan to outsource Exchange server eliminating all associated

costs - hardware, software, operating system, maintenance, backup, and

administration.

. Saved $10K in annual Wide Area Networking (WAN) costs by transitioning

to MPLS topology.

. Cut server maintenance costs by 45% while keeping service levels

intact.

Sr IT Manager . Independent Direct Distributors . Batavia, IL Feb 1996 -

May 2002

$48MM National distributor of customized media programs

Ensured proper functioning of information technology systems and oversaw

necessary upgrades. Helped business departments utilize technology systems

to improve their efficiency.

. Managed consolidation from two (2) Great Plains systems, and

conversion to a centralized Distribution Management System (DMS) in

eight (8) months.

. Developed new business processes as a result of the transition to the

new DMS, resulting in sales grow from $2.6MM to $48MM over 8 years.

. Directed $30K computing and telecommunication infrastructure

installation in new location - included network wiring, installation

of PBX phone switch, moving all server and desktop hardware over a

single week-end.

. Contributed to improving logistics processes of a 40,000 ft2

warehouse, resulting in ability to ship 25MM units to 4,000 ship to's

per year.

VOLUNTEER EXPERIENCE

Counselor . SCORE . Lisle, IL Mar 2010 - Present

Counselors to America's Small Business (www.scorefoxvalley.org)

Advise start-up entrepreneurs and existing small business owners on a

variety of issues:

. business plan development

. market analysis

. product promotion

. quarterly operating results review

EDUCATION

MBA . DePaul University . Chicago, IL

BS Mechanical Engineering . University of Illinois . Chicago, IL

Lean Six Sigma Green Belt Training . Chicago Deming Association .

Naperville, IL

ITIL V3 Foundation trained

TECHNICAL EXPERTISE

. Systems: Windows server, Exchange, UNIX, IBM AIX, HP-UX, HP-Compaq,

IBM p-series, HP workstations, Citrix, Sonicwall, Cisco Call Manager,

Unity, PIX/ASA firewalls, POE network switches, routers and wireless

access points, LXE barcode scanners, Zebra label printers, VoIP, Dell

PCs/laptops, BES server

. Databases: MS-SQL, Oracle, Informix, ODBC database/table linking

. Software: Tecsys Elite ERP (DMS, WMS, TMS), MS-Office Suite, BakBone

NetVault (backup), Symantec Backup Exec, Optio forms designer, Cognos

Business Intelligence, Loftware Labeling, Symantec Anti-virus

. Internet/Web: DNS domain configuration and administration

. Electronic Data Interchange (EDI) transaction sets

810 Invoice 856 Advanced Shipment Notice

812 Credit/debit 860 Purchase Order Change

adjustment

850 Purchase Order 997 Functional

Acknowledgement

May 7, 2011

Re: IT Manager

Dear Sir/Madam:

I would welcome the opportunity to discuss this opening with you.

As Director of IT with Focus Products Group (FPG), a consumer goods

distribution company, I was accountable for supporting the company's

strategic goals by providing leadership, vision, and management to the IT

department. I worked with the business managers to understand their short

pains and long term gains. I researched available technologies to solve

complex business problems; which led to successfully deploying new IT

initiatives that helped the business achieve its goals. In many cases I

managed 3rd party providers to do the work, since FPG was not a large

enough company to support a large internal staff.

My strengths are budgeting, implementing and optimizing ERP system

functionality, EDI, and implementing process improvements without

sacrificing quality. In short, I know how to apply technology to help your

organization prosper and grow.

I'm a hands on manager having a comprehensive knowledge of PC/server

hardware, peripherals and software. I thrive in a fast paced, dynamic

environment, and handle multiple tasks with ease.

I would welcome the opportunity to learn more about your client's needs and

explore my possible fit with their organization. Can we schedule a time to

discuss my attached resume?

Best Regards,

Jerzy Link

abg0m5@r.postjobfree.com

630-***-****

www.linkedin.com/in/jerzylink

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