Customer Service High School

-***** W ***th Terrace APT *** Leawood Kansas, ***24

{816} 508-0586 ***********@*****.***

Jamar Buford

Qualifications of skills

PowerPoint, Microsoft Vista, Microsoft Word, Microsoft Publisher, Outlook Express Data entry,

Type 55 wpm, Customer Service, Collections, Artiva, Vision, Microsoft Excel, E collect, and much more

Summary of qualifications

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Successfully collecting on past due debt that is owed to major companies. Contacting accounts on

inbound/outbound calls to obtain past due payments and negotiate payment plans on business to

business/consumer files. Collecting 85% on 30 180 days past due accounts with heavy skip tracing exposure

and displaying strong customer service skills.

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Employment

Us Bank Service Center

§ Collection Agent

Collect on charge off credit card accounts March 2010 - to Present

Collecting for major credit cards for world class banks

Kansas Counselors INC. Aug 2009 – Feb 2010

Collection Agent

§ Medical Collections

§ Business to Business Collections

§ Team Lead

Encore Receivable Mgmt Inc. April 2006-July 2009

Collection Agent

§ Collected debt for dell computers

§ Business to business collections

§ Extensive inbound and outbound calls

§ Proficient with skip tracing

§ Collected new business to 180 days

Smith Haynes & Watson's

Collection agent December 2008- July – 2009

§ Collecting debt for online payday Loans

§ First party collections

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Education

Center High School High school diploma

University of Phoenix Pre Law course

Bachelor Degree in progress Anticipated Graduation 2012

Attended school in Hollywood CA, for Filmmaking and Acting

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REFERENCE upon request

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