Customer Service Medical Assistant

Cavasia Williams

**** * ***** *** *** apt#*** ● Grand Prairie, Texas 75052

*******.********@*****.*** ● 817-***-****

Objective:

To obtain a position as a medical assistant that offers both personal and professional growth.

Summary:

•

• Customer Service • HIPAA Certified

• Leadership • CPR Certified

• Volunteered at JPS Health Network • Microsoft Office Suite

Career Experience

Shepherd’s Gate, Arlington, Texas 5/2011-7/2011

Medical Assistant Externship 160 Hours

• Record patients' medical history, vital statistics and test results in medical records.

• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

• Interview patients to obtain medical information and measure their vital signs, weight, and height.

• File drug refills and provide prescription information to pharmacies.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Prepare and administer medications as directed by a physician.

• Show patients to examination rooms and prepare them for the physician.

• Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as

giving injections or assist in removing sutures.

• Collect blood or other laboratory specimens, log the specimens, and prepare them for testing.

Finish Line, Inc., Hulen Mall, Fort Worth, Texas

Sales Associate 1/2007- 4/2010

• Met daily sales standards and answered telephones

• Completed monthly sales training videos and shift closing tasks

• Closed out cash registers

• Maintained a positive and healthy attitude on and off the sales floor

• Took messages for unavailable managers on telephones

Fry’s Electronics, Arlington, Texas

Software Entertainment Customer Service Associate 6/2010-11/2010

• Worked and activated cash register

• Completed necessary training

• Interacted with customers to ensure 100% satisfaction

• Maintained a positive attitude and a clean work space

• Made sure customers found items they were looking for

SKILLS:

•

• Venipuncture (vacutainer, syringe, butterfly) • Laboratory Testing

• Injections (IM, Sub-q, Z-Track, ID) • Urinalysis

• Capillary Puncture • CPT & ICD-9 Coding

• Vitals (BP, temperature, pulse, respirations, • MediSoft

•

weight) Chart Noting

• Bandaging/casting • Eye & Ear Irrigations

• EKG’s • Tray setup

• •

CPR certified Lytec Trained

• ZirMed Trained

•

Education:

Kaplan College- Medical Assistant, Graduating 2011. Current GPA: 4.0, Ambassador

Contact this candidate