Customer Service High School

Kelly Simpson

***** ******** ******

Apt ***

Lancaster, CA 93535

**********@****.***

11:661-***-****

H: 661-***-****

W: 661-***-****

F: 661-***-****

Certifications:

California Secondary Clear Credential In English/CLAD, October 2007

Graduate Level Awareness of Microsoft 2007

Experience:

Retail Food Service 03/2010 - present

Van's, Lancaster. CA

* bagging

* cashier

* service deli

* inventory management

* scheduling

EnglishlWriting Skills Teacher 12/2010-06/2011

"

Shadow Hills Intermediate School, Palmdale, CA

* Daily instruction of English Language Arts Strategies

* Benchmark test administration and assessment

* Daily instruction of writing skills

* CST administration and assessment

Substitute Teacher 08/2008 -12/2010

Pleasant Valley School District, Rio School District, Ante/ope Valley Union High School District

Educational Lead Facilitator 1012008 - 04/2010

Navy College Learning Center, Naval Base, Port Hueneme, CA

* Clerical dutites

- data entry

- report composition and submission

- conference calls

- report organization

- weekly composition of marketing materials

* GED preparation

* Daily one-on-one tutoring

* Maintained all facility data:

-files

-expense reports

-time cards

English Teacher 03/2003-06/2008

Horace Mann Middle School, Los Angeles, CA

*Daily instruction of English Language Arts

*AVID facilitation

* AEMP instruction

* Lead coach for SRLA (Students Run Los Angeles)

* Multiple SDAIE strategy workshops

*Honors English instruction

* Remedial LANGUAGE/HIGH POINT instruction and facilitation

Director of Education 09/2000 - 03/2008

Nova English Academy, Kawasaki, Japan

* English instruction via NOVASTAR (online lessons)

* Clerical and administrative duties

* Private tutoring services

Restaurant Manager 06/1996 -09/2000

Hudson's Grill, Ventura, California

*employee evaluation and performance feedback

*inventory management

*expense report control

*payroll maintenance

*customer service awareness training for new employees

Education

B.A. English, 2001

University of California Santa Barbara, Santa Barbara, CA

A.A. Liberal Arts 1998

Ventura Community College, Ventura, CA

High School Diploma 1996

Rio Mesa High School, Oxnard, CA

I

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