615-***-****•**********@*****.***
Rhonda Fowler
*** ***** ****** *** **, Nashville, Tennessee 37209•615-***-****•**********@*****.***
Rhonda Fowler
Objective
Acquire a position in my field where I can expand my skills and contribute my strengths.
Experience
06/2002-present
Saint Thomas Hospital Nashville, TN
Registrar
Obtain correct and current patient demographics and insurance information, and enter data
into computer system
Financial counseling which consists of: screening and assisting patients without insurance
for eligibility of alternate means of coverage; for those who qualify, assist patients with
filling out disability and TennCare applications; reinstate Cobra plans and screen for other
financial funding from state and hospital charities; for patients with insurance, verify
benefits and coverage so they may receive discounts on copays and deductibles; counsel
patients with prior balances
Transport patients to rooms upon admission
Multi-task phone calls, faxes, patient and visitor assistance, balance cash box, and other
office duties
Bed Control Clerk
Place admitting patients in rooms on designated floors and wings according to diagnosis and
other special needs.
Maintain and update surgery and procedure schedules.
Maintain on call physician lists and page them when needed
Correct admission types to ensure patient is billed correctly for the service provided
HIM Tech
Retrieve medical records from files, microfilm, microfiche and fax, and then deliver to
appropriate nursing stations
Collect charts of discharged patients from each nursing station, then assemble new
information into the patient’s medical record chart
1996-2002
Cookeville Regional Medical Center Cookeville, TN
Registrar/Switchboard Operator/Pre Registration Clerk
Obtain patient demographics and enter data
File insurance and collect copayments
Maintain call lists and page appropriate on call physicians after hours; take and relay
messages from patients to physicians
Call patients before scheduled appointments and pre-register them by phone; obtain
referrals and authorizations from insurance companies and doctor’s offices; obtain doctor’s
orders and other information to ensure the patient has all information needed with little or
no wait time upon arrival
615-***-****•**********@*****.***
Rhonda Fowler
Education
2005-2011
Nashville State Community College Nashville, TN
Architectural Engineering Technology/AAS
CAD Certificate
References
References are available on request.