Customer Service Administrative Assistant
Resume:
ELISA CULLARI
Clearwater, FL 33767
Objective
To obtain a responsible, challenging position in a growing firm allowing me
to utilize my business skills and educational background.
Work experience
Super Target, Clearwater, FL (5/10 to present)
Team Member Cashier/Bakery
Responsibilities include the full range of guest services, cashiering,
ordering product, QMOS product, setting up breads for baker, baking,
packaging product and dating product for floor, signing and setting floor
displays, closing baker and currently training to bake during baker's
absences.
Fire House Subs, Clearwater, FL (11/09 to 5/10)
Crew Member
Responsibilities included customer service, taking orders in person, as
well as phone orders, cashiering, preparing subs, opening and closing
facility.
Olde Corner Deli and Simply Gourmet Catering, Island Heights, NJ (5/08 to
11/09)
Caterer/Cashier/Waitress
Responsibilities included customer service, serving and clearing tables,
cashier, taking phone orders, preparing sandwiches, making coffee, tallying
end of day newspapers for credit, filling cases with soda and juice and
keeping the deli clean, as well as, catering, set up, serving and cleanup.
LVMH Watch & Jewelry USA, Springfield, NJ (1/01 to 10/03)
Sales Assistant
Liaison between Sales Representatives for Midatlantic, Midwest and
Southwest territories and clients, as well as administration, maintaining
client satisfaction in a cost effective manner, heavy phone trafficking,
customer service, product knowledge, intake of orders via telephone and fax
for product and POS material, preparing paper work for credits, faxing and
filing.
Meridian Health System, Brick, NJ (5/99 to 12/00)
Business Associate/Risk Management Assistant (8/00 to 12/00)
Customer service, heavy phone trafficking, typing policies and procedures,
weekly medical variance reports, occurrence reports, reporting statistical
analysis, coordinating depositions, investigative reports, recording and
typing minutes of meetings, calendar setting, faxing and filing.
Business Associate/Central Processing Area - Lab (5/99 to 8/00)
Heavy phone trafficking, proper intake, assessing integrity and delivery of
specimens, printing and distributing cumulative reports and printing
Doctor's mail, faxing and logging patient reports, reviewing error log and
handling customer relations.
JP Morgan, New York, NY (1/92 to 6/94)
Administrative Assistant - Human Resources (4/94 to 6/94)
Input of weekly payroll for department, scheduling candidates, processing
candidates, preparing paperwork for employees exit interview and overseeing
other secretaries in department, preparing monthly and weekly reports,
answering phones, filing and working for the Executive Vice President
during his assistant's absences.
Administrative Assistant - Legal Legislative (4/93 to 4/94)
Preparing Political Action Committee (PAC) filings, reporting weekly,
monthly and annual financial reports, coordinating Congressional staff
visits, travel arrangements, the annual World Wide Legal Meeting, preparing
expense statements, mass mailings and working for the Executive Vice
President during his assistant's absences.
Senior Staff Assistant - ADR Administration (1/92 to 4/93)
Reporting weekly balances to clients, submitting monthly Autex reports to
clients, overseeing monthly share balance reports, handling corporate
actions, and coordinating travel arrangements, preparing expense
statements, proposals and presentations, delegating work to co-ops,
assisting in tax reclamation's (Spanish) for ADR holders, handling customer
relations domestically and abroad.
Education
Georgian Court College, Lakewood, NJ (Fall 2001)
B.S. Degree/104 credits completed
GPA 3.7/4.0
Seeking a B.S. in Business Administration with a concentration in
Marketing.
Ocean County College, Toms River, NJ (1987 to 2001)
A.A. Degree/97 credits completed (graduated with Honors Spring 2001)
GPA 3.7/4.0
Phi Theta Kappa (academic honor society) - VP of Service (5/00 to 5/01)
Nomination for ALL-USA Academic Team 200 (10/00)
Who's Who at Ocean County College (2001)
Katharine Gibbs School, Piscataway, NJ (1991 to 1992)
Executive Secretarial/Information Processing Program
GPA 3.9/4.0
Skills
Microsoft Word for Windows, Microsoft Excel, Microsoft Power Point,
Microsoft Access, WordPerfect for Windows 6.0, RiskMaster (database
program), DataEase on IBM PS 2/70 (compatibles and MAC), BPICS database,
machine transcription, typing (70wpm), speedwriting (100 wpm), business
communications, full range of office procedures.
Interests and activities
. Working with people, reading and gardening
. Juvenile Diabetes Walk - Seaside Heights Boardwalk - Logistics
Volunteer - 10/00 and 10/07
. 4th & 5th Annual Harvest Party for Children with Cancer - OCC Chair of
Food - 10/00 Volunteer - 10/01
. America Counts - Coordinator of Math Program - 11/00 to 3/01
. Christmas in July - Pt. Pleasant Fire House - Volunteer - 7/01
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