Sandra Ann Milbrand OBJECTIVE: A position utilizing my
skills,
716-***-**** education and experience within an
organization
*********@*****.*** that provides opportunity for
advancement
QUALIFICATIONS
* A legal secretary for over 15 years with beneficial skills and
experience including but not limited to residential real estate; eviction;
Chapter 7 bankruptcy preparation; V&T matters; civil litigation; debt
collection; matrimonial matters; Family Court and local criminal Court
matters; and estate probation.
* Proficient with various computer programs, such as Microsoft Word
2007, Microsoft Works, Word Perfect, Professional Write and Quick Books
(formerly known as Quicken).
* Familiar with office machines: copiers, fax machines, meter-postage
machines and Dictaphone.
* Able to type accurately at 40-45 wpm.
* Able to work independently; multi-task and effectively communicate
verbally as well as written.
EXPERIENCE
01/2004 to 07/2009 COMBINED LIFE INSURANCE COMPANY OF NY/Sales
Representative
* Scheduled appointments with prospective customers and existing
policyholders; traveled to prospective customers and existing policyholders
* Made suggestions to additional insurance if qualified; explained
the merits and features of new policies offered.
* Trained and managed a few new agents to assist with their
production/sales.
* Calculated premium rates for recommended policies, using a
calculator and rate books.
?
09/1999 to 11/2002 PRO-SE SECRETARIAL SERVICE/Independent Legal
Secretary
* Created, designed and produced all necessary documents for
uncontested divorce actions.
* Prepared and produced all required documents for Chapter 7
bankruptcy petitions.
* Operated computer software and/or typewriter to transcribe notes.
* Provided information to customers for filing the prepared
documents.
01/1995 to 02/1999
02/1992 to 02/1994 LAWRENCE M. HOWARD, ESQUIRE/Legal Secretary
* Answered telephones from clients and callers; ascertained nature of
calls or routed calls to attorney; scheduled office appointments; telephone
conferences, Court dates and other proceedings.
* Took dictation by machine or in shorthand.
* Drafted and prepared all documents, pleadings and routine
correspondence.
* Processed incoming mail; prepared all outgoing mail and accounts
payable.
* Kept financial records of office, using computer; reconciled and
balanced Office Expense and Client Trust Accounts.
* Produced Statements of Account, invoices or other accounts
receivable.
?
05/1994 to 12/1994 MICHAEL K. CONSEDINE, ESQUIRE/Legal Secretary
*Answered telephones from clients and callers; ascertained nature of
calls or routed calls to attorney; scheduled office appointments; telephone
conferences, Court dates and other proceedings.
* Took dictation by machine.
* Drafted and prepared necessary documents, pleadings and routine
correspondence.
* Prepared all outgoing mail using postage-metering machine.
* Kept financial records of office, using computer; reconciled and
balanced Office Expense and Client Trust Accounts.
* Produced Statements of Account, invoices or other accounts
receivable.
05/1986 to 12/1989 Various law offices in Buffalo, New York
EDUCATION
Administrative secretarial diploma
Bryant & Stratton Business Institute
Main Street campus
Buffalo, New York