Customer Service Quality Control

D enise Venth

**** ******** ***** • Bolingbrook, I L 60490 • 773-***-****

******@*****.***

OBJECT I VE

To acquire a production artist position with responsibilities at a forward-thinking, open-

minded company that allows me to use my focus, determination, and graphic skills to

complete projects efficiently, propel the company successfully into the future, and help

other co-workers do the same.

EXPER IE NCE

I ntegra Graphics • C restwood, I llinois

2009 - 2011

Graphic Artist

• Create graphic designs for menus, posters, and brochures from concept phase through

final product including client reviews, and edits.

• Perform quality control on all types of digital proofs while working with press operators

and customer service representatives.

• Manage color inspections at the press with clients and press operators.

• Knowledgeable with FTP, the pre-flight process, proofreading, and file scanning.

Dot Packaging Group • B atavia, I llinois

1999 - 2008

P roduction Artist / P repress Specialist

• Created print documents for product packaging and greeting cards.

• Generated digital color proofs to present to clients for final approval.

• Prepared client supplied files to ensure press readiness.

• Ensured quality control of digital proofs through color and dimensional checking,

proofreading, and UPC scanning.

• Performed trapping, color correction, retouching and scanning of digital files.

Prolific Design Consultants I nc. • Elmhurst, I llinois

1998 - 2001

Office Coordinator

• Lead design and layout of company identity (logo, business cards, letterhead, etc.)

• Managed electronic bookkeeping such as accounts payable, payroll and invoicing.

EDUCAT IO N

College of DuPage • Glen Ellyn, I llinois

1998 - 2001

• Associates in Applied Science for Web Design • Certificate in Graphic Arts Technology

• Certificate for Outstanding Academic Achievement • Grade Point Average: 3.7 / 4.0

SOFTWARE

Photoshop, Illustrator, Quark, InDesign, Dreamweaver, Acrobat, Word, Excel, Nexus

REFERENCES

Available upon request

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