Customer Service Insurance

Location:

Posted:

August 08, 2011

LEEANN PRINCE

OBJECTIVE

A position that utilizes and expands the skills and knowledge attained through over 30 years in the

insurance industry.

HIGHLIGHTS OF QUALIFICATIONS

• Over 30 years experience as an insurance professional

• Proven ability to manage and train others

• Outstanding planning and organizational skills

P ROFESSIONAL EXPERIENCE

Morse Agency 2003 - 2011

Commercial Lines Account Manager

• Provided superior front-line support to attract and secure new business

• Rated and coded policies both thoroughly and in a timely fashion

• Retained accounts through attentive customer service and diligent renewal practices

• Brought to bear years of experience while keeping pace in a fast-moving industry

Montgomery Insurance / Liberty Mutual 1979 – 2002

(formerly General Accident Insurance)

Associate Underwriter

• Responsible for accurate completion of all rating and policy issuance functions for all lines of

commercial insurance, including multi-state policies

• Provided underwriting support and executed transactions based on sound underwriting and

rating skills

• Attained renewal retention by developing sound working relationships with assigned agencies

• Represented Orlando office to train a team of 10-15 Risk Technicians on a new computer

commercial rating program during a major company merger

Processing Supervisor

• Demonstrated leadership in partnering with other team members, mentoring new employees

and working toward increased results

• Consistently merited high performance ratings, excelling in organization and administration

Personal Lines Rater

• Maintained high standards through attention to detail and accuracy

EDUCATION

In-House Training

Various Topics: ratin g, stress management, etc.

New Horizons Computer Learning Center, Orlando, FL

Microsoft Word

CERTIFICATIONS & PROFICIENCIES

440 Licensed ETfile Microsoft Outlook & Word

Applied Systems Paperport Various online rating systems