Customer Service Manager

VANESSA ROBERTS

*** ******* **.

BOISE, ID ****3

208-***-****

E D U C AT I O N

University of Arizona – Bachelor of Arts

Po l i t i c a l S c i e n c e /Fi n a n c e

E M P L OY M E N T 9/2009 – 1 / 2 011

State of Idaho

D e p t . o f C o r re c t i o n s

Foodservice Manager

Boise

M a n a ge d u n i t k i t c h e n a t s t a t e p r i s o n

R e s p o n s i b i l i t i e s i n c l u d e d ov e r a l l s u p e r v i s i o n o f

kitchen including

training staff and monitoring performance,

order ing, adhering to menu

c o m p l i a n c e a n d i nv e n t o r y c o n t r o l

10 / 2 0 0 5 – 1 2 / 2 0 0 7

A r i z o n a Tr u c k C e n t e r

Outside Customer Service

Tucson

Instrumental in maintaining integral

re l a t i o n s h i p b e t we e n d e a l e r s h i p a n d c u s t o m e r

base

D e v e l o p e d l o c a l m a r k e t i n g p l a n s t o i n c re a s e

sales

R e s p o n s i b l e f o r s a l e s q u o t a s a s ge n e r a t e d b y

m a n a ge m e n t

4 / 2 0 01 – 10 / 2 0 0 5

Canteen Correctional

Unit Manager

Florence/Tucson

M a n a ge d u n i t k i t c h e n a t s t a t e p r i s o n

Responsibil ities incl uded adher ing to menu

specif icatio ns as directed by state, food quality,

sanitation standards and inspection procedures

Maintained integral interaction with Department

of Corrections

2 / 19 91 – 10 / 2 0 0 0

SkyChefs/Dobbs

Airli ne Cater ing Supervisor

C h i c a g o / O ’ H a re

Responsible for complia nce of f lig ht meals i n

accordance with airline menu specif ications and

in f light equipment purchasing

Instr umental in preparing proper production

lines and training of personnel

Ac t e d a s l i a i s o n b e t we e n f l i g h t c re w a n d

c o n t r a c t c a t e re r

Dispatched and trained ramp personnel

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