Customer Service Administrative Assistant

Judith E. Gurney

**** ****** **** ~ South Beloit, Illinois 61080 ~ 815-***-****

********@*****.***

___________________________________________________________________

OBJECTIVE

To contribute to your company's success with the use of my administrative

and people skills combined with honesty and personal integrity.

WORK HISTORY

11/2010 -present Administrative Assistant / Inventory Control

AKD Controls, Machesney Park, IL 61080 (Part time)

. Use Microsoft Word/Excel to help with office duties

. Review Bills of Materials for part shortages

. Planned deliveries and contacted vendors to insure on time delivery

. Ordered, stocked and organized inventory

. Maintained Inventory Database system

04/2003 - 10/2010 Deputy Clerk City of South Beloit, South Beloit,

IL.

. Assumed responsibility of the office after retirement of City Clerk

. Attend City Council and Zoning Meetings, prepare agendas packets,

typed minutes & supporting documents & uploaded to website

. Helped residents and business owners with ordinances pertaining to

building permits and licenses and worked closely with engineers

. Front Counter & phone Customer Service regarding departmental & city

activities and ordinances

. Demonstrate confidentiality, employee Insurance & personnel records

. Prepared Correspondence, reports and letters & maintained documents,

provided support to city officials as required and received visitors

. Filing & preservation of papers and manage official city records,

preparation of publication of legal notices, statements & reports

required by law

. Control of drug & alcohol testing, Elections and voter registration

. Responsible for Accounts payable, Sewer Billing, issued licenses,

liens & lien releases, cross trained as a backup for payroll, cash

handling

. Strong math, typing (50wpm) and Excel/Word experience

. Ability to learn and manage multiple tasks, solve problems, meet

deadlines, show strong initiative, and be self-motivated

01/2000 - 09-2002 - Customer Service Industrial Molds, Rockford, IL.

. Provide support for Sales, Engineering & Manufacturing

. Generate reports & spreadsheets

. Assist Engineers with change notices, documentation & procedures

. Prepare manufacturing orders, order components

. Manage inventory & purchase materials

04/1999 - 11/1999 - Customer Manager/Master Scheduler

Brooks Precision, Rockford, IL.

. Collaboration with all departments to ensure on-time completion

. Coordinate jobs with machines and workers using charts & bulletin

boards

. Determine next job to be processed in which work center

. Ensure correct quantities of materials, capacity and tooling

. Maximize operational efficiency, labor & machine utilization

. Minimize work-in-progress inventory and set-up costs

. Monitor job status & lead times, indicate corrective action when

necessary

. Coordinate & expedite the flow of work, materials & process checks

. Establish production & shipping schedule using MRP & ERP

. Expedite manufacturing processes & follow-up on deliveries

. Obtain raw material for manufacturing, prepare purchase & work orders

09/1989 - 02/1999 - Buyer/Planner Woodward-HSC, Rockford, IL & Buffalo, NY

. Worked with Material Requirements Planning & ERP to ensure

manufacturing meets production & maintains customer service

. Worked with suppliers and internal customers

. Planning, scheduling orders, deliveries, expedite & improve

efficiency

. Check inventories, order parts, negotiate cost reductions

. Manage outside processes & implement processing into the production

EDUCATION

Municipal Clerks of Illinois Institute - Reg. Municipal Clerk as of March

23, 2010

International Institute of Municipal Clerks 2007-2009 graduated October 16,

2009

Notary Public since September 23, 2003, Deputy Registrar since February 22,

2007

Certified FOIA Officer- May 24, 2010

Records Retention & Destruction- 2010

Business Writing for Results- 2006

Organize & Maintain Files & Records- 2008

Microsoft Excel- 2005, Managing Projects & Priorities- 2006

Word Processing & Accounting, Rockford Business College 1993

APICS- Material & Capacity Requirements Planning & Basics of Supply Chain

Management, University of Buffalo, 1998

REFERANCES

Kathleen Ballinger, Owner, AKD Controls, Machesney Park, IL 815-***-****

Marlene Victorine, Village Clerk, City of Niles, IL 847-***-****

Noreen Thermos, Deputy Clerk, Village of Hillside, IL 708-***-****

Contact this candidate