Manager Sales
Resume:
Susann Sexe
*** ******** ** #*** **********, WI 53190 ***********@*****.***
Financial Services Profile
Documentation Management Compliance Management
Dedicated and top-performing professional with proven strengths in lender
management, sales and document preparation. Proven success in planning,
directing, daily operations, including guiding activities of employees,
vendors, and staff to maximize cost effectiveness and produce optimal
outcomes. Track record of developing positive and productive relationships
with team members to move projects forward. A fast learner with an
excellent memory, attention to detail, and a reputation for efficiency,
effectiveness and compliance.
AFIP Certified Finance & Insurance Professional.
Relevant Professional Experience
ZINGG AUTO GROUP - Whitewater, WI
Business Manager, Back-Up Sales Manager (February 2011 to Present)
Only Finance Manager for both the GMC/Buick and the Chrysler/Dodge/Jeep/Ram
Dealerships. Completes all the legal paperwork involved in a vehicle
transaction. Arranges for financing of the vehicles and offers aftermarket
products. Also specializes in arranging financing for credit-challenged or
who have no established credit. Responsible for making sure compliance with
all regulations are met with every transaction. Assists from the sales
level up to acting Sales Manager at both Dealerships one day per week per
dealership when that stores Sales Manager's has their day off. Completes
all CVR activity for deals and compiles reports, Utilized AutoSoft, Route
One, Dealer Track, GM Websites, Chrysler Websites and Vision Menu.
GORDIE BOUCHER FORD/LINCOLN/MERCURY - Janesville, WI
Financial Services Manager (July 2009 Nov 2009)
Prepared, reviewed and completed customer financing. Interviewed and
reviewed customer credit applications prior to submission to lenders. Sold
aftermarket products including credit, life, disability, payment plans,
tire coverage and more. Hired only to help Dealership during cash for
clunkers rush. Utilized ADP software, Route One, and Dealer Track.
HARMS KIA SUBARU NISSAN - Janesville, WI
Title Clerk, AP/AR, Back-up Finance Manager (May 2008 - Oct 2008))
Full responsibility for breaking apart finance deals, reviewing for
accuracy and that all stipulation were meet. Then prompt mailing of said
documentation to lenders and follow up to ensure timely funding. Cut checks
and entered incoming vehicles into inventory. Completed all paperwork in
relation to titling, lien releases, replacement title paperwork through CVR
for both Wisconsin and Illinois customers. Completed A/P & A/R entries
into the "AUTOSOFT" Auto Dealer computer software system. Entered customer
vehicle registrations for both Kia and Subaru computer systems and compiled
all necessary paperwork for dealer to receive incentive cash from
manufacturers. Answered phones, did filing, composed letters and other
duties as assigned. Downsized due to economic times.
BERGSTROM CADILLAC HUMMER - Madison, WI
Financial Services Manager, Back-up Sales Manager- Insurance Agent (Aug
2007- April 2008)
Held full responsibility for preparation, review and completion of customer
financing at all three dealership buildings. Compiled sales deals according
to dealership and lender guidelines. Took turn-overs from sales to maximize
dealership revenue. Reviewed customer credit applications prior to
submission to lender. Evaluate new lender programs. Trained and supervised
sales staff. Compile financial reports for presentation to management.
Sold after-market add-on products, including interior/exterior vehicle
protection products, key protection, tire & wheel, gap, credit, life,
accident and health insurance. Completed data entry on "Rey-Rey" Auto
Dealer computer software as well as GM websites.
Key Achievements:
~ Maintained 100% compliance with State, Federal and Corporate
requirements.
~ Developed a protocol/position manual to guide future employees.
ROCK RIVER MARINA - Edgerton, WI
Business Manager, Sales Manager, Insurance Agent (April 2004 - Aug 2007)
Researched sub-prime loans and prepared loan documents and correspondence.
Sold after-market add-on products, including vehicle protection products,
and gap, credit, life, accident and health insurances.
Key Achievements:
~ Implemented an on-line sales program, resulting in increasing inventory
and store item sales.
~ Shouldered responsibility for both the Sales and Finance Department upon
the Sales Manager's unexpected
departure, while simultaneously training a replacement business office
staffer.
~ Helped design and establish a website that increased sales to the
dealership. Instituted photos on line with
descriptions and layouts for 200+ inventory items.
~ Increased insurance sales by 15% in a six month time frame as the only
agent.
KRAFT FOODS - Madison, WI
Human Resources Recruiter (Oct 2002- April 2004)
Hired in the Human Resources Department at Oscar Meyer to assist with
interviewing, testing and hiring for the Oscar Meyer plant facility after a
major buyout situation. In addition to the daily interviewing of potential
candidates for production positions, data entry, filing, off-site
recruitment activities, orientations, as well as additional duties that
were assigned. After all positions were filled and because of my
performance in the HR area, I was re-assigned to the Kraft accounting area
as a cash applicator, where I applied up to 100 checks for draft and all
Kraft subsidiaries, via an automated cash applications system.
Key Achievements:.
~ Personally staffed trade show booths and conducted presentations for
hire.
LAKELAND RV CENTER - Milton, WI
Business Manager, Insurance Agent, Sales Associate (Jan 1998- Jan 2002)
Solicited and wrote all insurance business for the dealership. Handled all
claims, and customer questions for over 1000 active insured's. Secured
financing for all customer purchases. Sourced new finance option for the
varied credit challenges that the customers presented. Sold aftermarket
products as well as accessory items. Demonstrated motorized and non-
motorized units for customers. Prepared literature and displays for trade
shows and manned the both as the Manager of Sales. Responsible for all
paperwork pertaining to each sale, including titling, sales contracts, pay-
off documentation and lien releases. Designed, wrote and arranged all
advertising and printing mailers for the dealership.
Key Achievements:
~ Implemented an on-line sales program, resulting in increasing inventory
and store item sales.
~ Helped design and establish a website that increased sales to the
dealership. Instituted photos on line with
descriptions and layouts for 100+ inventory items.
Additional tenures include
Benefits Specialist for Blains Farm-N-Fleet, Janesville, Purchasing for
ABC Supply Co. Beloit, WI, Purchasing for Monterey Mills, Janesville; and
OEM Account Manager for Porteous Fasteners, Janesville.
Education and Credentials
2008 - 2010 - DeVry University Online - work towards Bachelor's Degree
Liberal Arts Coursework 1982-1984 - University of Wisconsin - Janesville,
WI
Selected Professional Development
Certified Credit Reporter * AFIP Certified Finance & Insurance Professional
* Sales & Business Management Career Development * Service Skills for Human
Resources * Certified International Documentation Specialist
Lotus Skill Building Workshop * The Manager's Role as Coach * How to
Supervise People
Managing Negativity in the Workplace * Effective Personal Productivity
How to Take an Accurate Physical Inventory
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