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Sales Customer Service

Location:
District Heights, MD, 20747
Posted:
August 09, 2011

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Resume:

Objective Seeking a challenging position as an Sales Representative with a progressive Sales Organization.

Experience

Bienvenu C. Akoa

Summary of qualifications:

**** ******* *****

Several years 20747

Forestville, MD of experience in the consultative sales arena have helped me develop a strong

Cell: 480-***-****

aEmail: *****@******.*** customized creative solutions to complex customer problems, based

ptitude for generating

on their business requirements. Superior entrepreneurial mindset with emphasis on

Business Development. Solid grasp of Lead Generation, SEO / SEM, Article Marketing,

Web 2.0 social media, website Development, Blogging, Copywriting and Internet

Marketing. Very strong in the art of building rapport and closing deals.

July 2010 – Present: Maryland Search Engine Marketing, Beltsville, MD

Internet Marketing Freelancer

Promoted different product launches for products and services as an affiliate for ClickBank.

Helped small businesses rank on the Search Engines, and optimize their sales processes and

conversions.

Generated leads for CPA Networks utilizing SEO, online classified ads, Google Adwords,

Facebook, and other Social Networking and Social Bookmarking properties.

February 2010 – June 2010: 2tor, Inc. – Landover, MD

Admissions Counselor

Enrolled students in Master’s of Arts in Teaching program (online) on behalf of the University of

Southern California. Assisted same from initial inquiry through the application process, Financial

Aid, Evaluation, Dissertations, Admission, enrollment and post-enrollment.

February 2008 – January 2010 : Executive Company – District Heights, MD

Sales and Marketing Consultant

Built well SEO-optimized lead generation websites to improve business and boost the online

presence of the company.

Streamlined the Sales Process and strengthened the image of the company through the creation of

online profiles, classified ads, online articles and press releases.

September 2007 – January 2008: Secure Resolutions Mesa, AZ

Regional Channel Sales Account Executive

Responsible for enrolling and servicing VARs and MSPs for a Managed Security Software

Platform.

January 2007 - May 2007 : Idearc Media Phoenix, AZ

Advertising Sales Consultant

Designed & sold customized Advertising Programs for small businesses in Phoenix and Tucson,

encompassing Print and Online Yellow Pages, through consultative methods.

September 2005 – November 2006: Avis Rent-A-Car Systems Phoenix, AZ

Car Rental Sales Agent

Provided a stress-free car rental experience to customers, while increasing revenue through upsells

and sale of optional services.

Achieved number two rank in office for sale of additional coverage, by month four.

January 2004 – September 2005 Mega Results Marketing Arlington, VA

Freelance Business Development Consultant

Assisted small business owners with their growth, using powerful proven non-traditional

Business-building methods. Garnered more business through volunteer speaking

engagements at the Business Center connected to George Mason University.

(ISC) 2 Institute - Vienna, VA

October 2002 – January 2004

Sr. Account Executive

Responsible for selling Information Systems Security Certification Training to individual, corporate

and government accounts in the US and Canada.

Succeeded in acquiring the current 2 top producing corporate accounts, using very

powerful tactics and other high revenue accounts with Fortune 100 companies.

Was instrumental in the successful Marketing launch of a brand-new certification training,

with an International reach

Successfully managed the marketing of a partner’s certification training nationwide…

From A to Z

February 2002 - September 2002 Geo Link Partners - Washington, DC

Tech Sales Contractor

Worked on an assignment to sell Microsoft Consulting Services (Help Desk, Desktop/Desk Side

Support, Migrations, and Network Relocation) as well as IP and Data services (Internet Access,

Shared and Dedicated Web Hosting, Website Design) and Hardware Sales.

June 2001- January 2002 Cavalier Telephone - Herndon, VA

Account Manager

Selling Local Service, Internet Access, and Long Distance Service to Small and Medium

Size Businesses in Northern VA.

Created Joint Ventures with Real Estate Management Companies to provide

Telecommunications Services to their tenants, resulting in an agreement with a

Partner managing two million square feet of commercial space.

Filling High Powered Sales Funnel utilizing superior prospecting techniques.

March 2000 – May 2001 INTES Networking - Silver Spring, MD

Director of Business Development

Sold end-to-end Internet Integration Solutions to small and medium size companies. Re-created

content of all marketing collateral consistent with new company image, including, brochures, spec

sheets, company folder and the company website.

Set up two-step Direct Mail Campaigns to increase revenue.

Developed new Positioning Strategy to sell company Services, including Network Maintenance

and Design, Groupware Solutions, and Multipurpose Server Sales to small and medium size

companies.

Re-created powerful Yellow Pages Ads increasing their pull by 30 %.

Established Partnerships with Premier Vendors, including Red Hat, Cobalt, and UUNET.

August 1998- February 2000 HTR - Rockville, MD

Senior Account Manager

Created, maintained and developed corporate and government accounts in client/server

certification training (Microsoft, Novell, Lotus Notes, Linux ).

Achieved 150% of quota by the end of the fourth month.

Achieved 95 % account retention through excellent customer service and sterling follow-

through.

Created Joint Ventures with small IT consulting firms to boost revenue.

Achieved top Rep status for three months in a row for student registration and revenue,

realizing an average of 175% of quota, for the first quarter of 1999.

Regularly held open houses that yielded better than a 35% conversion ratio.

Set up Joint Ventures with Systems Integrators to increase sales efficiency.

June 1997 - July 1998 UUNET Technologies - Vienna, VA

High Speed Internet Account Executive

Sold High Speed Internet Access, and Data Services to Fortune 1000 companies in 9 States

across

the Western US, including: T1’s, Frame Relay, ATM, DSL, Managed and unmanaged Security

Solutions, Co-location Services, and -VPN’s

Effectively used Hi-Tech weapons to generate leads and close new business.

July 1994 - May 1997 MCI Communications - Linthicum, MD

Inside Sales Professional

Sold voice and data Telecommunications Services to small businesses by telephone.

Built long term relationships and reduced churn through consultative sales methods and the use of

NLP techniques.

Developed Excellence In Sales Motivation.

Became part of Club MCI, an elite group of sales achievers, by the last quarter of 1995

Education 1980-1984 Advanced School of Commerce - Douala, Cameroon

B.Sc., Business Administration with a concentration in Production and Operations Management.

Graduated with Honors.

MS Finance Program University of Baltimore 1990 - 1991

Systems Microsoft Windows XP, MS Office XP, ACT! 6, A+ training, Eudora Pro, Tele Magic, File

Maker Pro, salesforce.com. Strong Technical Computer Skills, including Oracle 8 and 8i

certifications as a Database Administrator. Can create lead generation websites/Blogs. SEO

proficiency. Familiarity with various online tools and platforms (Market Samurai, Xsite Pro,

WordPress, SEO Elite, Animoto, Camtasia, Google Analytics, Google Adwords Tool, etc…)



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