Administrative Assistant Executive

Gladys Cancel

**** ************ ******, ***. ** ( Bronx, New York 10462 ( (917) 208-

**** ( **********@*********.***

Profile Fluent in English and Spanish

Bilingual Administrative Professional in the financial sector with a proven

history of providing a variety of complex administrative support and

assistance in relieving senior management of routine administrative details

pertaining to operational management and coordination of programs and

services. Demonstrated strong leadership skills with ability to grasp new

ideas and integrate into desired results. Exceptional advanced technical

skills: Microsoft Office 2007 ( Adobe Photoshop CS5 ( Adobe Illustrator CS5

( Adobe InDesign CS2 ( Adobe Acrobat X Pro ( Concur Corporate Travel &

Expense ( P2P Invoicing ( PeopleSoft ( Marketplace ( SharePoint Doc

Management ( Print Master Gold ( Macintosh Personal Computer ( WordPerfect

( Lotus Notes ( Lotus Smart Suite ( QuickBooks ( Vanilla Soft (

Transcending.

Core Competencies

Expense Management High-Level of Confidentiality Projects Design Management

NYS Licensed Notary Organization/Management

Troubleshooting/Researcher Skills

Telecommunication Advanced Microsoft Skills Strategic Event/Meeting

Problem Resolution Calendar/Email Management Minutes

Travel Management Operational/Business Advanced Recruiting

Development Techniques

Keyboard 65 wpm

Professional Experience

04/2011 Citigroup, Inc., New York, NY-(Banking), Temporary Assignment via (New

York Staffing); as Executive Assistant to Senior Executives, of

06/2011 Finance/Controllers department. Conducted calendar management, meeting

coordination, travel arrangements, scheduling for internal and external

meetings, mail processing, purchasing, file management and storage,

attendance and vacation schedule management, correspondence, and client

interface. Demonstrated administrative expertise in preparing expense

reports, spreadsheets, ad-hoc projects, presentation's, operating

multiline phone systems, copiers, printers, fax machines, computers and

software. Acted as profile coordinator to process requests for new hires,

11/2010 transfers, temporary employees and summer interns including on-boarding

setup.

01/2011

WebMD, LLC, New York, NY-(Internet), Temporary Assignment via (Park Hudson

International); as Executive Assistant to Senior Vice President, of Sales,

BioPharma & Medical Device Markets and Senior Vice President, of Strategic

Development. Performed advanced secretarial, clerical and administrative

duties for senior executives of autonomous business units. Managed

confidential assignments on the practices and procedures of the function,

company products, policies and programs. Facilitated decision-making,

assembled and analyzed information, prepared reports, manuals, agendas,

correspondence and memoranda. Produced graphics for presentations,

answered mail inquires, phones, coordinated activities across departments,

arranged travel, expense reports, external/internal meetings, and personal

inquires.

04/2010 Capital One Bank, New York, NY-(Banking), Administrative Assistant III to

Senior Regional Sales Manager and Sales Team of Merchant Services.

09/2010 Exercised independent judgment in relieving the Sales Manager and Sales

Team of administrative details; screened visitors and calls; handled

client and potential client inquires, maintained appointment calendar,

organized travel including flight, hotel, and transportation, scheduled

client and internal meetings, conference rooms, outings, client dinners,

holiday parties, created presentations and assisted with ad-hoc projects,

coordinated mail and documents for signature. Managed and created expense

reports, per policy, attendance reports, arranged on boarding procedures

for new hires, working closely with HR and facilities, ordered pantry and

office supplies. Served as Confidential Secretary, typed and proofread a

wide variety of complex and confidential documents, created monthly

revenue/sales reports, including step-by-step instructions and formation,

updated team organization chart, and branch region market directory lists.

Proven Accomplishments:

Created and implemented step-by-step instructions Manuel of the monthly

revenue/sales reports.

Achieved a 75% uptime through self-taught troubleshooting of company

policies, website and IT procedures.

Negotiated with vendors and increased savings by 25%.

06/2008 Citigroup, Inc., Long Island City, NY-(Banking), Temporary Assignment via

(Randstad); hired full-time October 2009, Senior Executive Assistant to

11/2009 Managing Director/Deputy Director/Head of Commercial Risk Oversight

Management and team. Managed calendars and emails, screened calls, and

scheduled meetings; obtained travel approval and organized heavy domestic

and international travel including detailed itineraries; generated expense

reports; developed ad-hoc projects, presentations, and Excel spreadsheets;

composed correspondences and agendas.

Proven Accomplishments:

Saved company $253,000 in the first year by implementing procedures to

minimize costs of office supplies, equipment leases, and service

contracts.

Negotiated with vendors and increased savings by 15%.

Achieved a 90% uptime through self-taught troubleshooting of technical

office equipment.

Saved company approximately $200,000 by assumed additional

responsibilities.

Improved employee morale by 50% creating social events, and offering

reward incentives.

06/2007 J.H. Whitney Investment Management, LLC. New York, NY-(Hedge Fund), Senior

Executive Assistant to Managing Director of Marketing & Investor

01/2008 Relations. Coordinated heavy international travel; generated expense

reports; created funds monthly newsletter, and presentations; acted as

liaison to investors and service providers; served as Notary for legal

forms; provided backup support to colleagues and their superiors.

Proven Accomplishments:

Saved company 25% in business travel by introducing web travel services,

such as airline websites, to acquire discounted airfares, hotels, and

transportation.

Restructured investor relations contact database by eliminating outdated

information; created new system that linked to, and automatically updated

executive's Outlook calendars and blackberries.

06/2005 Centerline Capital Group, New York, NY-(Hedge Fund), Senior Executive

Assistant to a team of Managing Directors of Affordable Housing

04/2007 Department. Itemized and completed expense reports; scheduled meetings,

client dinners, summer outings, and holiday events; created quarterly

investor presentations; processed daily US$1M dollar wires transfers; for

execution, coded and submitted invoices.

Proven Accomplishments:

Enhanced management team productivity by organizing monthly staff meetings

where accomplishments, problems, and improvements were discussed.

Reduced employee turnover by 17% annually by obtaining a new hiring system

after realizing potential candidates were improperly trained.

12/2004 Columbia University, (University) New York, NY via (The Genard Group), as

Executive Assistant to Associate Dean/Gynecologist & Female Urologist of

01/2005 Diversity and Minority Affairs & second assignment to Vice President of

Human Resources/Benefits Compensation/Operations & Information Services.

Scheduled press reviews, appointments with writers of Glamour and Essence

Magazines, screened calls, and visitors, implemented and evaluated

promotional events. Liaison to Director of Dean's office and top level

physicians.

Assisted with audit materials, entered updated employee information into

the benefits system, and created special projects.

09/2004

Muriel Siebert Co., Inc., (Discount Brokerage Firm) & Morgan Stanley,

12/2004 (Investment Banking) New York, NY via (The Peak Organization), as

Executive Assistant to Founder/President/Chairwoman & second assignment to

Bankers of IBD Department.

Organized press reviews, meetings, speech events for Community Bankers

Association, Women's Leadership Exchange, New York Public Library, The

Friars Foundation, Aspen Institute and Senate Testimony.

Arranged travel, prepared expense reports, organized filing system,

scanned documents, distributed mail, scheduled meetings, conferences,

client dinners and luncheons.

06/2002 Citigroup, Inc., New York, NY-(Investment Banking), Executive Assistant to

Senior Vice President, Managing Director of Product Development,

03/2004 Acquisitions, and Direct Equity Departments. Assisted senior level

executives with business operations; worked with human resources in hiring

process of executives and analysts; acted as liaison with Middle Eastern,

West Coast clients, and potential investors.

Proven Accomplishment:

Improved employee morale 25% by creating social events and offering reward

incentives.

11/2000 PrimeMedia, Inc., New York, NY-(Magazine), Executive Assistant to Chief

Executive Officer and Chief Financial Officer. Utilized QuickBooks and

02/2001 managed AR/AP. Assisted with building New York Magazine's website.

04/2000 The Hermes Group, New York, NY-(Accounting), Administrative Assistant to

Vice President. Supported Sr. management with clients' W2 forms, tax

10/2000 returns; customized advertisements, presentations, and Excel spreadsheets.

06/1997 The RREEF Funds, New York, NY-(Investment Real Estate), Executive

Administrative Assistant to Vice President, Associate Analyst of

04/2000 Acquisitions, Vice President of Portfolio Management and Vice President of

Client Relations. Prepared and edited Investment Committee books; assisted

in the creation of annual business plans.

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