Robert B. Bilo
Mason, OH 45040
513-***-**** Home
513-***-**** Mobile
******.*.****@*****.***
Engineering Professional
Project / Quality Manager
> Process- and results-driven, Engineering/Quality Manager capable of
making sound decisions in a timely manner, along with the business savvy
to balance technical solutions against economics and human factors to
lead, improve, and exceed expectations
> Proven record in use of product performance, product reliability, and
process improvement tools that ensure success: PPAP, FMEA, Control Plans,
SPC (Statistical Process Control), Advanced Statistical Analysis, process
control, and design of experiments (DOE), Advanced Quality Systems (AQS)
> Demonstrated ability to develop and nurture internal and external
business relationships, including staff, customers, and union
organizations to facilitate the exchange of requirements and technical
information enabling tasks to be accomplished quickly and effectively
Areas of Expertise
V Project Management
V Business Analysis
V Change Agent
V Statistical Mastery
V Leadership Skills
V Communication Skills
V Problem Solving
V Process Control/Improvement
V Consultative Approach
Professional Experience
INTERSCOPE MANUFACTURING 2010 -
2011
Project Manager/System Improvement Manager
> Direct project lifecycle enhancements to an integrated approach with
30% measurable improvement.
> Serve as change agent to evaluate current state map of processes and
facilities to streamline overall speed-to-market.
> Coordinate resource planning to meet project deadlines/schedules while
minimizing overtime.
> Implemented budget-based project system to estimate project expenses,
support additional labor costs and meet project deadlines on time and
under budget.
> Selected by management to research replacement ERP software. Re-
trained internal personnel on current ERP software to schedule labor,
track routing, reduce errors and track project progress.
> Provide management recommendation to move from Shoptech to ESS Finesse
for increased ERP functionality.
> Benchmark current product development process constraints and create
enhanced workflow for current production process.
> Optimize process workflow to create fluid process for information
exchange and increased speed-to-market.
> Enhance competitive bidding process with process and quality changes.
> Direct operational team of 8-12 associates.
Ameriprise Advisor Services /H&R Block Financial Advisors 2007 -
2009
Financial Advisor
Smith Barney Citigroup 2003 -
2007
Financial Advisor
PROCTER & GAMBLE 1998 -
2003
Finished Product Quality Manager
> Coordinated all quality activities for five paper manufacturing plants.
> Developed plans to achieve and maintain Bounty quality goals in PPM,
Run-to-Capability and Customer Complaints while staying cost
competitive.
> Collaborated closely with R&D to ensure that products designed could be
manufactured at desired rate, cost and quality specifications prior to
product production.
Robert B. Bilo
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(H) 513-***-**** (M) 513-***-****
******.*.****@*****.***
Professional Experience
(Continued)
PROCTER & GAMBLE (cont'd)
1998 - 2003
Finished Product Quality Manager
> Performed P&G Quality Assurance Key Element Audits on GMP, ISO and
regulatory standards and procedures.
> Reduced material costs by 20% while maintaining product performance.
> Reduced consumer complaints by 50% through process and product
improvements.
> Designed and developed Microsoft Access database to supplement legacy
ERP to reduce lead time from three weeks to two days.
> Improved systems from 300-400 defective PPM to 25 defective PPM through
process improvements and collaboration with product supply and product
research.
GENERAL MOTORS (DELPHI CHASSIS) 1989 -
1998
Product Development Team Leader
1996 - 1998
> Coordinated and managed four projects from initiation to start of
production. Responsible for following cost of purchased parts, timing
of new machine manufacture, and performance of design.
> Applied engineering diagnostic skills to correct or optimize designs.
> Extensive use of statistical tools to verify designs utilizing DOE,
Regression Analysis, Chi Square, fault tree, FMEA and analysis of
variation.
> Reduced labor costs in five plants by two resources per shift saving
$1.2M annually.
> Reduced variation of product output by use of statistical techniques to
increase customer satisfaction.
Plant Diagnostician
1992 - 1996
> Successfully led "Break-Through Team" of 3-4 engineers to repair
chronic quality problems in Seam Welding, Gas Charging, and Deflected
Disc Performance Variation Reduction.
> Utilizing Shainin Red X Statistical Engineering process, achieved zero-
defect strut production from 1 in 200 leaking struts, which resulted in
continued service to major GM client.
SPC Coordinator
1989 - 1992
> Insured corrective and effective use of SPC
> Utilized SPC to reduce scrap from 20% to 3%
Education
Master of Science - Operations Research
Georgia Institute of Technology
Master of Business Administration
Miami University
Bachelor of Science in Mechanical Engineering
Purdue University
Additional Education
Shainin Red X Statistical Engineering Seminar at General Motors
Dr. W. Edward Deming Seminar at General Motors
Crosby Quality College at General Motors
Awards and Certifications
Certified Six Sigma Black Belt (CSSBB)
American Society for Quality (ASQ) Member