Sales High School

Tricia N. Bryan **** Greenfield Rd Apr ***

240-***-**** Home Elkridge, MD 21075

240-***-**** Cell

******.*.*****@*****.***

I look forward to utilizing my varied experience in the design,

communication, and creative arena, and channel it into more challenging

roles where I can express my natural creative instinct, communication

expertise and interpersonal skills to achieve greater professional

satisfaction.

Document Cataloger/ Zimmerman Associates 3/2011 -

Present

. Organize and catalog various FEMA documents and other hard copy

material based on existing document library categories in preparation

for document scanning and data file storage.

. Able to understand existing document library categories and

read essential parts of documents required to be able to categorize

them as quickly and accurately as possible.

. Assign documents to appropriate categories and complete data

entry form.

. Work efficiently and effectively in a high-paced office

environment.

. Perform quality checks of document scanning and data file

operations being done by others.

. Use electronic scanning equipment to convert paper documents

and other hard copy material to electronic images for storage and

retrieval.

. Prepare and scan various documents and upload files to a

SharePoint document management site.

Contract Imaging Technician/ SAIC 3/2010 - 12/2010

Public Trust security clearance

. Responsible for scanning and indexing Army Reserve (AR) medical

files into an electronic repository.

. Maintain a scanning quota by converting the paper documents

into a readable electronic format.

. Coordinate the document indexing activity by ensuring that the

medical files are appropriately organized for future access.

. Memorize and maintain 160 different types of medical documents

comprising the medical files.

. Assist in scanning duties including the preparation of the

documents for scanning, scanning the documents into the AR repository,

evaluating the scanned images for quality, and re-assembling the

record.

. Maintain indexing duties including viewing the electronic

images of the medical documents, selecting the appropriate category to

file/index the documents, and electronically associating images by

navigating an online application.

Sales Associate & FEC/ Dick's Clothing &Sporting Goods 2/2007 -

Present

. Provide the training and development to make each associate

successful in serving the customer and performing their duties in the

store.

. Communicate and effectively manage all company programs and

store activities.

. Ensure a premier level of internal and external customer

service.

. Create a positive working environment for all store associates

by valuing and encouraging diversity, mutual respect, and teamwork.

. Achieve sales, shrinkage, expense, and profit goals.

. Ensure that total store operations are carried out in

accordance with established standards, policies, and procedures.

. Execute and maintain merchandise presentation and housekeeping

standards in all areas.

. Direct loss prevention and safety activities to protect company

assets and ensure the safety and security of associates and customers.

. Ensure that the store is adequately staffed with qualified

individuals at all times.

. Provide ongoing performance management for all associates, and

invite associate comments and interaction.

. Identify and develop associates for promotional opportunities

and future assignments to meet current and future business needs.

. Perform other duties as may be assigned.

. Create an outstanding store environment where the customer

enjoys shopping and the associate enjoys working.

Security & Box Office/Merriweather Post Pavilion 9/2006 -

10/2008

. Ensured the safety of patrons and staff.

. Assisted in maintaining a clean and organized venue.

. Assisted in directing patrons around the Pavilion as well as

directing the flow of traffic.

. Sold tickets and filled customer requests in the box office.

. Balanced cash drawer at the close of shift.

Sales Associate/ Macy's 4/2005 - 6/2006

. Sold designer attire to a daily customer base of 220, exceeding

daily quotas with an average of 65 sales.

. Managed cashiering activities in areas of purchasing, returns,

and exchanges, and enforced store policies.

. Interfaced with vendors concerning pricing, availability,

damaged product, buy-backs, and special orders

. Consistently delivered friendly and professional customer

interaction.

. Practiced suggestive selling, offering related items and

accessories.

. Maintained department shopping environment standards.

. Worked hand in hand with the security office and customer

service to monitor the store.

Education:

University of Maryland, Baltimore County 8/2004-12/

2008

. English major with an extended minor in Journalism.

. Certificates in Professional Writing and Creative Writing.

. 2005/2006 and 2007/2008 Welcome Week Leader for incoming

freshmen and transfers.

Howard Community College 6/2001-8/2001

Summer Scholar's Program

. Engaged in research and other creative activities.

. Interacted with other high school students and faculty mentors.

. Publicly shared and presented the results of our work.

. Earned six college credits.

Hammond High School 8/2000-5/2004

. Editorial Editor and Feature Editor for "The Bear Press".

. Honor Roll student.

. Member of the Interact Club (Community Service).

. Girls' Varsity Soccer member 2000-2004.

. Track and Field member 2001.

. Varsity Soccer, Volleyball, and Field Hockey Manager.

. Class of 2004 Historian.

Computer Skills:

Programs: Word Perfect, Microsoft Word, Microsoft Excel, Microsoft

PowerPoint, Microsoft Outlook, SharePoint, Adobe PageMaker, Health

Readiness Record

Contact this candidate