STEPHANIE M. NORDIN
****************@*****.*** **1 Indiana Street, #303, San Francisco,
CA 94107 650-***-****
SUMMARY
Business Analyst with substantial Supply Chain and SAP experience in the
Biotech/Pharmaceutical industry. Direct experience with GMP Warehousing,
Manufacturing, Transportation and Distribution processes, as well as
corresponding SAP transactions. Excellent communicator with strong
leadership skills. Recognized for effectively achieving results. Oriented
toward developing and implementing efficient processes using strategic,
holistic approaches.
WORK EXPERIENCE
GENENTECH, INC.
(2004-Present)
A Member of the Roche Group
Operational Excellence Project Manager
(2010 - Present)
. Manage global and regional, cross-functional initiatives to improve
and harmonize processes.
. Executed an initiative to qualify a third-party warehouse facility for
storage of hazardous raw materials to ensure reliable supply to
patients by mitigating risks of material stock-out and ensuring
storage regulation compliance.
. Managed a global, cross-functional initiative to analyze current
temperature monitor indicators and provide a device recommendation for
global implementation, resulting in a more cost-effective and
harmonized temperature monitor solution used across the Roche network.
. Facilitate a director-level team focused on providing end-to-end
oversight and accountability for allocating US Distribution Centers
products; ensure clear alignment with strategic objectives; implement
optimal selection of continuous improvement projects; and provide
clear lines of decision-making and communication.
. Directed a global Temperature-Controlled Supply Chain training
program; revised content to align with Operational requirements, as
well as conducted training to 110 end-users at four North America
Distribution Centers.
. Led an initiative to implement an insulated shipping container
solution for use by U.S. Commercial Distribution Operations.
. Document Import and Export Compliance procedures, including creation
of cross-functional process flows; research and document product
import information for U.S. Customs (CBP) responses.
SAP Business System Analyst
(2008 - 2010)
. Developed and delivered SAP system and business process training,
including detailed SAP transaction work instructions and process flow
diagrams to over 300 Manufacturing end-users.
. Created a robust process for identifying and resolving key performance
indicator misses, including reducing 450 overdue inspection lots
within a 6-month timeframe.
. Collaborated with Senior-Level Management to create a strategic plan
to eliminate the risk of unforeseen issues that could delay Product
Transfer timelines.
. Partnered with Operations Management to document a business process
for effectively managing a plant shutdown, including workforce
strategy planning and communicating best practices across internal and
external Roche sites.
Lead, Senior Logistics Trainer
(2007 - 2008)
. Coordinated SAP system and business process training, including
creation of detailed SAP transaction work instructions and process
flow diagrams, for over 80 GMP Warehouse end-users.
. Led a cross-functional initiative designed to identify, map and
resolve process failures occurring at a Genentech-approved third-party
clinical distribution site, including creation of an SOP for third-
party depots.
. Provided subject matter expertise for GMP Warehousing activities and
process improvement opportunities, including: raw material receipt,
sampling, material put-away, material issuance and material transfer
throughout the Genentech network.
. Participated in process gap identification and resolution to aid in
the achievement of Oliver Wight Class A ranking for Manage Inventory.
Lead, Senior Logistics Specialist
(2005 - 2007)
. Assessed and managed the execution of GMP raw material processes by
eight employees, including: receipt, sample, storage, dispense and
issuance of hazardous and non-hazardous chemical raw materials, as
well as printed and non-printed packaging components.
. Received 8 months of extensive SAP Super-User training and developed
seven job aids that were globally distributed to Genentech SAP end-
users.
. Administered on-the-job training (OJT) for over 30 employees to ensure
adherence to applicable Standard Operating Procedures, Service Level
Agreements and departmental business policies and procedures.
. Implemented over 10 departmental projects and process improvements,
resulting in process efficiency gains of up to 95%.
Pharmaceutical Materials Specialist
(2004 - 2005)
. Executed material logistics processes in a cGMP environment,
including: storage, dispense and issuance of general chemical raw
materials, hazardous raw materials and printed materials.
. Ensured departmental compliance with policies and procedures, as well
as FDA and cGMP compliance.
. Implemented Materials Management document retention program, ensuring
maintenance and control of GMP documentation.
. Participated in Materials Management On-Call Program to ensure 24-hour
coverage to meet Manufacturing needs.
EDUCATION
UNIVERSITY OF CALIFORNIA, DAVIS, Bachelor of Arts
Major: Spanish; Minors: Psychology and Exercise Biology
SPECIALTIES
. Certified Kaizen Facilitator
. SAP (MM) Super-User
. Subject Matter Expertise - Inventory Management/Manage Logistics &
Distribution