Customer Service Medical

Laura A. Jones

**** ****** **** ****

Ladson, South Carolina 29456

Home # 843-***-****

Email: ************@*******.***

OBJECTIVE

Seeking a position where I can contribute my unique skills, experience and

exceptional work ethics.

SUMMARY OF QUALIFICATIONS

Highly motivated team player, exceptional work ethics, experience computer

skills, including Microsoft Excel, Word and Outlook. Detailed oriented,

excellent customer service, data entry and efficient in handling multiple

phone lines.

EXPERIENCE:

08/2007 - 09/2009 Grimball & Cabaniss, LLC, Charleston, South

Carolina

Legal Assistant

Responsible for preparing court documents; answers, complaints, motions,

pleadings and summons, heavy dictation, filing, issuing subpoenas for

depositions and medical records, client billing and closing files. Trial

preparation for hearings, client letters, discovery response, calendaring &

scheduling, sled checks, chronology of medicals & depositions, answering

multi-line telephone and distributing mail.

12/2006 - 07/2007 Walter Hundley Law Firm, Charleston, South

Carolina

Receptionist/Legal Assistant

Managed the scheduling of depositions, organizing telephone conferences

between attorney and medical physicians, filing, closing client files,

screening potential new clients, working with clients on disability checks,

assemble APA's for hearings, client intakes, typing memos, distribution of

mail, maintain medical records, receptionist.

PROFESSIONAL SKILLS:

Handling Multiple Phone Lines Customer Service

Filing & Organizing Legal Files Cashiering

Public Relations Scheduling clients appointments

Accounts Receivable Typing 60 WPM

Microsoft - Excel, Outlook, Word Dictation

Scheduling Depositions - Telephone Conferences Data Entry

Preparation of Opening and Closing File New Client Intakes

Preparing Answers, Interrogatories, Motions, Trial Preparations

Subpoenas Notary of South Carolina

EDUCATION:

2009 - Present Bachelor of Science/ Behavioral Sciences,

Anderson University, South Carolina

2007 - 2008 Paralegal Diploma, Ashworth University, Georgia

2006 - 2007 Medical Billing & Coding, Ashworth University,

Georgia

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