Patricia A. Ross
** ***** ***., *********, ** ***10
518-***-**** *****@***********.***
PROFESSIONAL EXPERIENCE:
CAPITAL REGION BOCES-Special Education 3/11 to 5/11 (part-time)
Sr. Keyboard Specialist
. Majority of work time was spent operating a standard keyboard on a
computer.
. Received and organized work to be typed and determined document format.
. Typed documents, records etc. from various sources in final or draft form
using handwritten/marked copies, rough drafts and data from various
source materials.
. Reviewed work to ensure compliance with accepted office practices
including correct layout, spelling, punctuation, grammar and discussed
any problems and possible solutions with the author.
. Operated office machines such as copiers and fax machines, distributed
incoming mail, telephone calls and messages to the appropriate staff
members and performed other office duties as required.
CAPITAL REGION BOCES-Health Careers, Rosewood Plaza 7/10 - 3/11
Sr. Keyboard Specialist/Receptionist
. Received and organized work to be processed determining document format
as well as stored and retrieved lists and documents from computer.
. Prepared correspondence, documents, records and other material in final
form. Also, organized alphabetic, numeric and/or chronological files for
student records.
. Served as receptionist and greeted students and/or visitors as well as
provided routine information.
. Acted as liaison between students concerning LPN and CNA course
information.
. Scheduled appointments and occasionally collected fees for student
courses.
CAPITAL REGION BOCES-Career & Technical Education Department 10/09 -
5/10
Secretary I
. Prepared correspondence, documents, records and other written material in
final/draft form.
. Maintained and updated database/spreadsheet records on a personal
computer.
. Processed employee attendance sheets and monthly billings to school
districts.
. Scheduled meetings, conference rooms and travel arrangements.
. Established and maintained confidential and general office files.
PRIME CARE PHYSICIANS, PLLC 5/08 - 11/08
Administrative Assistant/Receptionist - Executive Offices
. Provided support to the Executive Assistant, Director of Administration
and Credentialing Department. Maintained confidentiality in all matters
and communication.
. Greeted and received internal/external visitors to department.
. Served as receptionist for the Administrative Office.
. Scheduled meetings, conference rooms and travel arrangements. Maintained
minutes to meetings.
. Tracked and updated physician's credentials for the Credentialing
Department.
NEW YORK STATE SCHOOL BOARDS ASSOCIATION 8/00 - 11/07
Executive Secretary to the Deputy Executive Director
. Liaison between the Deputy Executive Director and staff, Board of
Directors, School Board Members and Deputy Executive Director's
membership organizations. Maintained confidentiality in all matters and
communications.
. Tracked assignments delegated to staff; ensured all communications were
conducted professionally and courteously using sound judgment and
sensitivity.
. Scheduled meetings and travel arrangements.
. Acted as confidential administrative secretary for human resources
related matters.
. Assisted in preparation for annual convention. Maintained and tracked
insurance records and leases for association.
COMPUTER SKILLS:
* Microsoft Word
* Microsoft Excel
* Dictaphone Knowledge
* Typing 55-60 WPM
* Microsoft Outlook