Manager High School
Resume:
RESUME
Norma S. Allen
Port St. Lucie, Florida
**********.*****@*****.***
PREVIOUS WORK EXPERIENCE
Trinity LCMS
Fort Pierce, FL 34950
Position: Office Manager (full-time)
Responsibilities: Accounts Payable, Accounts Receivable,
Payroll, Reception, maintain confidential membership and
contributions records, administration of benefits, create
financial reports for officers, bank deposits, file tax
reports, petty cash, maintain spreadsheets and databases,
coordinate activities calendar, create letters, documents,
newsletters, bulletins and postings, recruit and orientation
of new employees, maintain job descriptions, bulk mailings,
purchase supplies and equipment, maintain equipment, promotion
and advertisements, webmaster, maintain software program and
backup system. Worked directly with all leadership.
Reason for leaving: Laid off
10/1997 to 10/2000
SunPure, Ltd.
3798 Selvitz Rd.
Fort Pierce, FL 34981
Position: Human Resource Coordinator (full-time)
Responsibilities: Worked directly with Human Resource Manager
of 4 facilities in all aspects of hiring employees
including interviews, reference checks, offers of employment,
drug testing, etc. Conduct new employee orientation and
process all forms and records. Administer and maintain
programs including Drugfree Workplace, safety, training,
Employee of the Month, Quarterly Performance Bonus, etc.
Develop Employee Turnover, Supervisor, Management, and Safety
reports. Administer all aspects of insurance, Worker's
Compensation, wage statements, OSHA log entries, 401K Plan,
Long Term Disability, COBRA & FMLA and liaison with employees.
Reconcile insurance and COBRA billing for all four facilities.
Develop and maintain job descriptions, post vacant positions
at all facilities. Interpret and update employee handbook.
Created Human Resources Procedures manual and update. Assist
payroll with adjustments, confirm and distribute paychecks.
Maintain vacation request records and process to payroll.
Manage all aspects of seasonal layoff and recall process.
Administer an industry salary survey. Assist with
disciplinary actions. Maintain all personnel records and
forms. Assist with transition of acquisition by new company.
Supervise temporary employees.
(Note: Oct. '97 to Dec. '97 worked at SunPure through Hamilton
Connections temporary help service and was offered the open
position after other prospects were interviewed.)
Reason for leaving: All management laid off by new owner.
3/1983 to 2/1997
ServiceMaster of St. Lucie County
Carpet & Furniture Cleaning
P.O. Box 8252
Port St. Lucie, FL 34985
Position: Office Manager (full-time)
Responsibilities: Reception; filing, typing proposals,
invoices, letters, etc., scheduling job appointments and
service crew; AP, AR, Payroll, monthly and quarterly state and
federal reports and payments; customer data base updates;
accounting and management reports, develop and generate office
forms, stationary, business cards; determine office procedures
and job descriptions; interview prospective employees, hire
and process new employees, place advertisements; meet OSHA
requirements; make all travel arrangements; order business and
office supplies, maintain office equipment.
Reason for leaving: Business sold to new owner.
OTHER WORK EXPERIENCE:
Lynchburg News & Daily Advance, Lynchburg, VA, Classified Ad-Visor
Lift-All Crane Service, Palm City, FL, Secretary
Lindsey Plumbing, Stuart, FL, Secretary
Southern Bell Telephone Co., W. Palm Beach, FL, Switchboard Operator
Greenspan Lamp Mnfg., Riviera Beach, FL, Machine Operator
Szabo Foods / Pratt & Whitney, W. Palm Beach, FL, cafeteria worker
SPECIAL QUALITIES: Detail oriented; good organizational, communication and
writing skills;
creative; good people skills. Proficient in Microsoft
Office Word, Excel, PowerPoint, Publisher, &
Outlook; extensive experience with several financial
programs specific to organizations, Custom Report
Writing, and experienced in website creation and
management.
EDUCATION: A.A.S. degree in Business Admin. & Management 2007, Women's
Business
Program Certificate and additional misc. office management
courses -
Indian River State College, Fort Pierce, Florida;
High School diploma-Twin Lakes High School, W. Palm Beach,
Florida
HEALTH: Very good, no physical handicaps or limitations.
REFERENCES: Letters of recommendation and certificates of achievement
available upon request.
Contact this candidate