Quality Control Manager
Resume:
Channel T Hyman
P.O. Box ******
San Diego, CA **196
*******@*****.***
OBJECTIVE: To assume an entry-level position.
HIGHLIGHTS
. Works with wide latitude for independent action and can
ensure overall program effectiveness, soundness of
recommendations and effective use of resources
. Ability to interpret and adapt guidance and material to
resolve complex situations as they arise
. Exercises sound judgment and initiative in carrying out
responsibilities
WORK HISTORY
4/2009 to 1/2011 Marine Corps Air Station Miramar, San Diego, CA United
States Marine Corps
Computer Operator/Information Systems Coordinator
. Experience with Orion Network Performance Monitor -Solarwinds
and Microsoft Exchange Server 2003.
. Established and maintained external communication with other
networks.
. Accountable for Communications Security (COMSEC) material,
disposition reports, daily cryptographic equipment keying
during field operations.
. Trouble shot network connectivity, network printing and user access
issues.
. Enforced IA, Cyber Awareness and PII standards.
. Adhered to Marine Corps dress code and standards of
appearance.
. Assigned to team leader position over 6 personnel.
1/2011 to 5/2011 Marine Corps Air Station Miramar, San Diego, CA United
States Marine Corps Assistant Family Readiness
Officer
. Serves as a secondary liaison between the command, the marines and
their families at the executive level.
. Provides family outreach, support and assistance to the Command's
military personnel and their families.
. Represents the unit commander at internal and external meetings or
forums to address and resolve family readiness issues and functions.
. Aids in the planning, coordinating and executing of administrative and
logistical requirements and functions.
. Responsible for the drafting of speeches and strategic communications
messages as required.
. Ability to effectively deliver briefs and presentations as needed.
. Demonstrates a high degree of interpersonal communication and
analytical skills.
. Communicating with people outside the organization, representing the
organization to customers, the public, government, and other external
sources.
4/2009 to 1/2011 Marine Corps Air Station Miramar, San Diego, CA United
States Marine Corps
Computer and Help Desk Operator
. Managed and operated a Help Desk.
. Performed Helpdesk support to over 250 employees in person
and by telephone.
. Assured the company-wide installation and configuration of
commercial and proprietary applications.
. Reduced technical resolution turnaround time from two weeks
to same day.
. Trouble shot network connectivity, network printing and user
access issues.
. Administered set-up for 3 Video Teleconferences.
. Managed and supervised inventory of over 600 plus pieces of
serialized gear totalling over $20K
. Collected and organized gear placement throughout the
Command.
. Responsible for the personal and professional development of
over 30 personnel and providing purpose and motivation
5/2006 to 4/2009 Marine Corps Air Station Iwakuni, Iwakuni, Japan United
States Marine Corps
Computer Operator/Information Systems Coordinator
. Proficient with Microsoft Office programs such as Word,
Excel, PowerPoint, Outlook, Picture Manager, FrontPage, and
Visio.
. Trouble shot network connectivity, network printing and user
access issues.
. Administered set-up for over 20 Video Teleconferences.
. Knowledge of administrative and clerical procedures and
systems.
. Planned, developed, and led interactive skill-building
software training classes for clients and personnel.
. Provided software training on an individual and small group
basis within a classroom setting.
. Experience with web-based applications such as Service
Request Eform (SREF), SharePoint and the NMCI Enterprise Tool
(NET).
. Responsible for quality control and preventive maintenance on
over $15K of company equipment.
. Established, designed and maintained multiple company web
pages on the local intranet.
. Learned effective communication skills both verbally and in
writing.
EDUCATION/TRAINING
*32 ACCREDITED COLLEGE COURSE UNITS TOWARDS AN AA DEGREE*
NETWORK + CERTIFIED
JULY 2010
SECURITY + CERTIFIED
AUGUST 2010
20 VOLUNTEER HRS CHARGER'S SECURITY DETAIL NOVEMBER
2010
PROJECTED COMPLETION DATE OF AA DEGREE DECEMBER 2011
DATE AVAILABLE FOR EMPLOYMENT OCTOBER 2011
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