Customer Service Manager

Location:

Posted:

August 07, 2011

Stephanie M. Fuller

Muskegon, MI **444

************@*****.***

OBJECTIVE

To gain experience and knowledge in the business world.

EMPLOYMENT HISTORY

Baker College, Muskegon, MI

10/2009 - present Clerical

Assist in duties ie., filing, stuffing envelopes, or other tasks as assigned.

Kmart

4/2011 – present

Cashier

Provide customer service on a daily basis

Toys R’ Us, Muskegon, MI

(Seasonal Employer) 11/2010-1/2011

Cashier

VanDyk Mortgage, Muskegon, MI

06/2009 - 08/2009 Secretary

Collect clients information to get a loan started. Fax and copy papers. Answer phones and help

the clients that walk in. Set up appointments and help around with any extra work.

Jo-Jo's Pizza & Subs, Muskegon, MI

10/2007 - 04/2009 Manager

Hire, discipline and supervise all employees. Schedule employees' hours on a weekly basis Pay

employees according to state and federal guidelines working with Quickbooks. Ensure

employees are complying with MIOSA and health department guidelines. Inventory and order

supplies to ensure enough product is available from various suppliers. Order and prepare food.

Ensure vendors, contractors and utilities are paid. Provide quality service to customers in the

dining room. Prepare food according the various orders. Provide daily customer service by

phone and walk-in. Balance till at the end of the day.

Antonio's Pizzeria, Muskegon, MI

09/2002 - 10/2007 Manager

Provide customer service. Inventory and order supplies to ensure enough product is available.

Prepare checks for supplies prepare food and serve to customers. Work the cash register and

take orders from customers. Direct and supervise employees. Schedule employees' hours and

their biweekly payroll. Balance till at the end of the day.

CERTIFICATES AND LICENSES

Receptionist/Typist, Muskegon Community College, MI

SKILLS AND ABILITIES

Word, Excel, Power Point. Works well with people and a quick learner