Customer Service Administrative Assistant

DHarieal A.Searles

****Muirkirk Rd. Laurel, MD **708

Home: 240-***-**** ( Cell: 240-***-****

**************@*****.***

Entry-Level Administrative Assistant

Profile

Self-motivated and resourceful senior high school student. With Prior

experience as an Administrative Support professional offering versatile

office management skills and proficiency in Microsoft Office programs.

Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Education

Suitland High School - Suitland, MD

August 2006 - June 2010

Relevant Courses:

MS Office for Professional Staff

Keyboarding and Document Formatting

Finance for the Non-Financial Manager

Professional Development:

Microsoft Office Specialist (MOS), 2007

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Records Calendaring Executive Support

Management

Database

Administration

Computer MS Word MS Outlook Windows

Skills: MS Excel MS Access

MS PowerPoint MS Publisher

Experience

DLA Energy (Department of Defense) Clerk June 2009 -

August 2010

Fort Belvoir, VA

Summer Job June 2009- August 2009,

June 2010- August 2010

Handled multifaceted clerical tasks (e.g., data entry, filing, records

management). Maintained database and ensured the delivery of premium

service to the office and staff. Quickly became a trusted assistant

known for "can-do" attitude, flexibility and high-quality work.

Highlights:

Communicated effectively with multiple departments to plan meetings.

Established strong relationships to gain support and effectively achieve

results.

Entrusted to manage office in the supervisor's absence. Provided timely,

courteous and knowledgeable response to information requests; screened

and transferred calls; and prepared daily calendar and monitored for

supervisor.

Earned excellent marks on performance reviews, with citations for

excellence in areas including work volume, accuracy and quality; ability

to learn and master new concepts; positive work ethic; and commitment to

providing unsurpassed service.

Sunbelt Rentals Receptionist June 2008 -

August 2008

Handled multifaceted clerical tasks (e.g., data entry, filing, records

management).

Highlights:

Directed visitors and assisted with general questions.

Answered telephone calls and administrative oversight of data

processing.

Provided front office and customer service support for rental services.

Kept restrooms and front office area tidy. Other duties assigned.

References

Available upon request.

Contact this candidate