Sales Manager

Robert J. Oddo

***** ******** ****** – Raleigh, North Carolina 27614

919-***-**** *****@**.**.***

Business Intelligence ~ Business Operations ~ IT Management

A highly experienced Operations and Business Intelligence Executive who has demonstrated the ability to

lead diverse teams of professionals to new levels of success in a high performing services organization where

rapid-change is the normal and innovation the standard. Strong technical and business qualifications with an

impressive track record of more than 15 years of hands-on experience in business intelligence, financial and

resource management, project and program management, and system engineering Proven ability to

successfully analyze an organization's critical business requirements, identify deficiencies and potential

opportunities, and develop innovative and cost-effective solutions for enhancing business insights to increase

revenues and drive business effectiveness.

Strategic & Operational Planning IT Design & Implementation

Technology & Development Planning Business Portfolio Management

Global Delivery of IT Applications Analytics Design and Modeling

Shared Services Operations Analytical Resource Forecast Models

Business Intelligence Strategy & Skills Gap Analysis & Resource

Operations Performance Optimization

CISCO SYSTEMS, Research Triangle Park, North Carolina

Director of Operations and Business Intelligence IT (2003 to Present)

Responsible for global operations support of a service provider professional services business unit with 2000

employees and $1.5B in revenue for Multi-theater direct responsibility for operations, governance,

organizational change management and financial controls

Responsible for global business intelligence IT for entire professional services organization of 7000 employees

and $3.5B in revenue operating in a two-in-a-box leadership model.

Responsible for entire system architecture, maintenance and support of collaborative service sales opportunity

application that established coordinated workflow between disparate groups. This enabled more effective

collaboration in over $2B in opportunities between sales and service and reduced overhead by over $2.5M.

Unique in integrating Salesforce.Com, RightNow CRM using Oracle BPEL with DOO.

Senior Manager of Engineering and Development, (1998 to 2003)

Operations manager reporting to SVP/GM responsible for all aspects of an R&D Engineering organization with

250 employees, including financials, reporting as well as Engineering and Customer liaison.

Senior Consultant to the Office of the CTO, (1996 to 1998)

Supported major sales opportunities and served as a technical consultant to account teams worldwide.

Specialized in Video and wide-area backbone design as well as a general technologist. Direct impact in over

$50M in sales

Senior Member IEEE Member- Project Management Institute

Master of Science, Telecommunications (1992) Bachelor of Business Administration, (1980)

HOFSTRA UNIVERSITY, Hempstead, New York PACE UNIVERSITY, White Plains, New York

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