Quality Assurance Manager

James Allen Taylor Jr.

*** ******** *****, *********, ***** Carolina 27534

919-***-**** ********@*********.***

EXPERIENCE

APRIL 2010 - To Present

CMS Mechanical Service Company LLC.

Melbourne Fl.

Regional Service Manager for the North Carolina & South Carolina region

Review sales estimates before they are forwarded to customer and assisting the sales

team as needed. Manage and execute every project to deliver the best results possible

to our customers. Manage a team of field staff to deliver services on time and

professionally. Coordinate manpower, materials, and sub contractors to all jobs in

order to get jobs completed as efficiently as possible. Maintain communications with

all customers. Schedule, develop, and complete the assigned jobs. Provide technical

support for the field and sales staff. Prepare all reports and documentation

pertaining to jobs and prepare for required meetings with internal and external

customers. Other task performed Business Development; Change Orders; Client/Account

Management;; Customer Service; Department Forecasting; Develop

Relationships/Alliances; Energy Management; Expense Reports; General Construction;

Goal Setting; Leadership; P&L; Preventative Maintenance; Production; Project

Scheduling; Punch List; Purchase Orders; Quality Assurance/Control; Reading

Blueprints; Repair; Service; Service; Team Building; Territory Management; Vendor

Coordination

Skills-Computer Estimation (software); MS Excel; MS Office; MS Word, SM-Plus

Related: Business management software

FEBRUARY 2009- APRIL 2010

Bevells Pull-it-yourself Auto parts

Goldsboro, NC

General Manager

Direct, administer, and coordinate the activities of the organization in support of

policies, goals, and objectives established by the President by performing duties

personally or through subordinate managers to include Business Development; Client

Interaction; Client/Account Management; Department Forecasting; Develop

Relationships/Alliances; Expense Reports; General Construction; Goal Setting;

Leadership; Maintenance P&L;; Project Scheduling; Purchase Orders; Team Building;;

Vendor Coordination

MAY 2008 - NOVEMBER 2008

Commercial Mechanical Systems Inc.

Raleigh, NC

Sales Representative

Negotiate mechanical, direct digital controls, installations, preventative

maintenance contracts, activity reporting, client/account management, cold

calls and consultative selling.

September 2000 - May 2008

A&L Heating and Air Conditioning Inc.

Goldsboro, NC

Owner/Manager

Deal with daily operations, including interacting with customers; design,

installation, service, repair and maintenance of light commercial and

residential retrofit and new construction; recruiting, training, and

supervising employees; scheduling jobs; coordinating with vendors;

maintaining quality assurance; job costing; developing relationships with

contract clients; implementing programs for flat rate pricing, Wright soft

and HVAC-Calc load calculations, and Wintac total office management.

July1995 - September 2000

Applied Control Technology Inc.

Raleigh, NC

Commercial, Industrial HVAC Technician

March 1993 - July 1995

Jackson & Sons Heating & Air conditioning Inc.

Light Commercial, Residential HVAC Technician

July1992 - March1993

Quality Air Service Inc.

Light Commercial, HVAC Technician

Other experience & education

N.A.T.E heat pump and air conditioning service certification, 2007

North Carolina H3-1 contractor license #23781 2001

Trane Centrifugal CVHE&F teardown school certificate, 1997

North Carolina Heat Pump Skills Center certification (Electrical &

Refrigeration,) 1993&1994

ACCA Refrigeration Transition and recovery September, 1993

Completed HVAC service and repair I, II, III at Wayne Community College.

1981&1982

Graduated from Southern Wayne High School Dudley, NC 1979

March 2010 - Present CMS Mechanical Services LLC.

Greenville NC,

Regional Service Manager Review sales estimates, Manage the office

and field staff, Coordinate manpower, materials, sub contractors, Schedule,

develop, and complete assigned jobs. Provide technical support for the

field and sales staff, meet with Client/Account Management, Department

Forecasting; Develop Relationships/Alliances

Contact this candidate