Customer Service Administrative Assistant

Madlen Chilingaryan

***** ********* **. *** ****, CA 91405 Phone # 310-***-****

E-mail: ******************@*****.***

Work Experience

**/****-**/**** - "Get Active Inc."-Administrative Assistant

North Hollywood

. Assisted with basic administrative duties, created flyers, brochures &

promotional materials, scheduled appointments, answered phone calls.

. Assisted managers with administrative tasks and help coordinate work

flow

. Delegated a variety of tasks to ensure progress and meet deadlines

. Update new procedural changes to procedure manual to ensure tasks are

delegated according to company procedure and policy

. Working on Microsoft Word, Excel, Outlook, Power Point

. Customer Service.

04/2010-07/2011 "Academy Music and Fine Arts" North Hollywood, Los

Angeles

. Customer service

. Asweing phone calls

. Incoming and outgoing mail distribution

. Workplace judgment and discretion

. Professional demeanor

. Strong organizational skills

. Setting appointments

10/2010-2011 "Express" Hollywood, Los Angeles

. Ordered supplies, and calculated payroll

. Worked closely with line personnel to increase productivity and sales

. Focused on teamwork and accomplishment of all team members

. Cashier, leader in teamwork.

02/2007-01/2008 "RIA Bank"- Teller Yerevan, Armenia

. Profiled clients effectively to ensure proper referral to sales

associates.

. Assisted clients efficiently and effectively in daily transactions

. Consistently balanced cash drawer

. Educated line employees and clients on new banking products and

services.

. Address client concerns and guided them towards solving their concerns

. Focused on building client relationships and maintaining loyalty

. Customer Service

Education History

09/2009-06/2011 - Valley College - North Holywood

. Major: Advanced Computer Applications

. Administrative Assistant

. Minor: Business Administration

01/2007-10/2009 - Yerevan State University-Yerevan, Armenia

. International Relations

. Public Relations

9/1990-1/2007 - N. Aghbalyan #19 Hight School-Yerevan,Armenia

Languages

Fluent English, Russian,Armenian

References.

. Inga Babakhanyan Contact # 818-***-****. President of Get Active

Inc. Noth Hollywood

. Lusine Manukyan Contact # 818-***-****. President of RIA Bank

. Silva Aslanyan Contact # 818-***-****. 5248 Virginia Ave. #2,Los

Angeles,CA 90029, Worker from Get Active Inc.

. Cheri Contact # 323-***-****. Main manager of Express. Hollywood

and Higland.

Contact this candidate