PROFILE SUMMARY
Accomplished administrator with comprehensive background in managing office
operations, business relations, and special projects. Serves as liaison
between management, architectural and engineering teams, project leaders,
clients, and vendors. A dedicated leader with a collaborative approach and
a results-driven focus on resolving operational challenges with innovative
solutions, systems and process improvements proven to achieve corporate
objectives. Specific areas of skill include:
* Office Management * Architectural Project Support * Records
Management
* Meeting Planning * Data Collection & Reporting
Computer skills: MS Office Suite, Outlook, MS Project, Adobe Acrobat, AIA
Contract Software, Expedition/Primavera, Prolog, PlanWell
CAREER ACHIEVEMENTS
Department Productivity: As HMC Construction Administrative Manager,
analyzed departmental procedures, devised new workflows, and instituted
efforts to streamline/improve processes. Established high departmental
productivity and grew department by adding two assistants in order to
support significantly larger project workload.
Centralized Project Documentation Storage: Collaborated with local
reprographics company to organize and introduce use of PlanWell (web-based)
plan room to implement electronic storage of project plans.
Subject Matter Expert: Became companywide resource for HMC and GKKWorks
regarding OSHPD processes and protocols (California); traveled to regional
offices to provide training to project managers and administrative staff.
Career Recognition: Promoted by HMC management from Studio Secretary to
Construction Administrative Manager due to demonstrated capabilities and
outstanding performance.
PROFESSIONAL EXPERIENCE
GKKWORKS, Riverside, CA 2007 - Present
Office Manager
Provide administrative support to the Associate Principal, Senior
Construction Administrator and Project Architects. Collaborate with
support teams, clients, and consultants in the fulfillment of daily
operational requirements, as well as high-profile healthcare projects.
. Process AIA Client and Consultant contracts.
. Facilitate the processing of project submittals, RFIs, and change orders,
and meeting minutes, effectively controlling document flow and timeline
adherence.
. Perform office-purchasing functions, including invoice and credit card
statement reviews, establishing and maintaining strong financial internal
controls; trusted to manage/handle sensitive, confidential information.
. Facilitate training for new and current administrative staff on standard
operating procedures.
Key Accomplishments:
- Provided rapid and thorough preparation and tracking for contracts
using the AIA web-based contract system and MS Office documents,
especially advanced Excel spreadsheets.
- Supported/participated in the Loma Linda University Medical Center A&C
Seismic Upgrade (500K SF, $350M).
- Recognized for effective collaboration and team support on various
projects for Kaiser Moreno Valley and Kaiser Fontana.
PROFESSIONAL EXPERIENCE, continued
HMC ARCHITECTS, Ontario, CA 1992 - 2007
Construction Administrative Manager
Managed administrative operations and supervised two Administration
Assistants for the construction administration department, including staff
training, office management, and client correspondence surrounding
healthcare and school projects.
. Processed project submittals, RFIs, change orders and meeting minutes,
ensuring effective document and timeline management.
. Supported staff training initiatives and conducted one-on-one and small
group training regarding specific procedures within the Construction
Administration office.
Key Accomplishments:
- Supported Project Management team for the Kaiser West Los Angeles
Hospital Tower Addition Project (203K SF, $108M).
- Provided project team support on the 24-Hour Outpatient Pharmacy
Remodel Project (6K SF, $4.5M).
- Oversaw administrative support functions for the Ontario Convention
Center Project (225K SF, $60M).
Studio Secretary
Provided administrative support for Studio Principal, Project Architects,
Project Managers and Studio team, including preparation of project
correspondence, file maintenance, and coordination of meetings and
calendars. Acted in executive administrative capacity for Studio Leader
(Principal).
. Supported ongoing operations, which included answering phones, responding
to requests, coordinating information, managing itineraries, and ensuring
meeting logistics were finalized.
. Calendared events, scheduled meetings, and directed interoffice
communications.
. Prepared, edited, and organized internal and external reports, memoranda,
correspondence, and presentation material; proofread and corrected
materials, documents, and reports.
. Inventoried and coordinated office supplies, forms, and materials;
negotiated with office supply vendor for contract pricing.
Key Accomplishments:
- Assisted Human Resources to train newly hired administrative staff for
Ontario (Corporate Office) and all regional offices.
- Created and introduced administrative manual detailing standard
operating procedures.
EDUCATION
Business Administration coursework, Cal Poly, Pomona, CA
Business Administration and General Education coursework, Mt. San Antonio
College, Walnut, CA