Customer Service Data Entry
Resume:
Street
Perth Amboy, NJ
Phone
Beatrice Parker
Work experience 3/03 - 11/20/2010 Car Tech Auction 87
Randolph Ave. Avenel, NJ
Customer Service Representative
Answering incoming calls from insurance companies
for the pickup of their salvaged vehicles.
Face to face customer interfacing for vehicle
payment and general customer service.
Billing insurance companies for payment of tows for
incoming vehicles
Computer data entry of vehicle inventory and
coordination of pickup for vehicle salvage
Interfacing with bank personnel on payment
verification
Managing inquiries of buyers regarding account
status
Receiving paper from tow truck drivers at end of
run to ensure accuracy
08/01 - 02/03 Sterling Auction
900 Federal Blvd. Carteret, NJ
Account Representative
Answering incoming calls for donated vehicles for
the American Children's Cancer Association
Interfaced with vehicle donators in regard to
vehicle pick up, title issues, and finance
companies if lien releases were required
Computer data entry of vehicle title information
Phone coordination of information and inquiries for
buyers of vehicles purchased
Weekly reporting of advertised phone listings for
market analysis
01/00 - 04/01 Pathmark
Carteret, NJ
Secretary
Contract preparation for both sales people and
vendors for ad submissions
Computer entry, maintenance and monitoring for
required warehouse contracts
Heavy phone work in very hectic buyers office
General office work and responsibilities
08/90 - 12/99 Various Part Time
positions
General Office Work
Various part time office positions while I was a
stay at home mom
06/79 - 08/90 Bell Atlantic
Woodbridge, NJ
Line Assignment Staff Clerk
Training of new clerks.
Compilation of data for routing of NNX and area
codes
Trouble shooting of switching errors with CO techs.
Coordinating work between departments on cutover
projects to ensure due dates were met.
Computer work in regard to record keeping of phone
numbers and line equipment.
Assignment of hunt groups and Centrex numbers
Generation of monthly reports
Software Skills
Excel
MS Word
Outlook
References Tom Stevely Pipefitter 848-***-****
Deacon Kathy DeJohn St Peters Church
Others available on request
Contact this candidate