Customer Service Sales

Tanya Dominique Rosslee

************@*****.***

Age: 23

DOB: 2 September, 1987

Nationality: South Africa

Marital Status: Single

Dependant: 1 (daughter 4 years)

Skype: tanya.rosslee

Objective: Teaching position

Education:

Matric Senior Certificate, Intec College, June 2009

Child Psychology 101 Certificate, UniversalClass, January 2011

Work Experience:

Southway Video Store, Updating stock records, hiring out and collection of

stock, cashier working on a point-of-sales system. Keeping accurate daily

records. Liasoning with customers, January 2008 - May 2008

Wyrmhole PC Solutions CC, Customer Care Agent, Answer participant

questions, as well as question participants to obtain full understanding of

what information is being requested,

document all calls with regards to participant inquires accurately, follow-

up with participants within a 24-hour period in regards to the initial

phone call, knowledge of products, provide quality customer service on

every call, communicate clearly and effectively with participants, promote

good listening skills, manage length of calls, january 2009 - january 2010

Durban Learning centre, Teacher, Teaching English to children aged 2-4.

January 2010 - January2011

References:

Please contact me for references

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