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Manager Quality Assurance

Location:
Dallas, TX, 75225
Posted:
August 06, 2011

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Resume:

ROBERT S. LANDERS, CPA, CIA

PO Box *****, Dallas, TX 75225

office: 214-***-**** / mobile: 469-***-****

***********@*******.***

SUMMARY

Internal Audit professional with a decade of public accounting experience

and 5 years managing Fortune 500 audit departments

ACCOMPLISHMENTS

. Streamlined SOX compliance for Fortune 1000 company with international

operations

. Replaced undocumented annual audit planning process with a formal risk

assessment ranking top risks associated with each item in audit universe

and created a rolling ten-year audit plan

. Increased financial and operational audit output approximately 35% by

replacing the one-at-a-time audit scheduling approach with a detailed 52-

week audit schedule that overlapped various audit phases of multiple

engagements for each auditor

. Implemented audit report format and content that incorporated a concise

and valuable executive summary for senior executives and Board of

Directors while providing divisional management with details about

processes, controls, and audit issues

. Reduced audit report issuance lag to no more than 30 days after

completion of field work

. Developed audit tracking mechanism that facilitated preparation of

quarterly Audit Committee updates

. Improved relationships with historically difficult audit clients and

developed relationships with senior executives by serving as Chairman of

the Supervisory Committee for the company's credit union

. Implemented semi-paperless working paper environment to reduce paper

files by approximately 90%

. Partnered with Loss Prevention to plan and conduct three significant

fraud investigations

. Developed pilot and ongoing audit plans for audits of common area

maintenance

o Identified over $1 million of potential overcharges at three

properties

o Partnered with Legal to recoup overcharges

o Trained property accountants to conduct future CAM audits

CAREER DEVELOPMENT

Alliance Data Systems, Inc., Dallas, Texas - SOX Compliance Manager Present

Alliance Data operates three lines of business focused on transaction-rich

marketing, servicing private label consumer credit accounts through its two

banks, and operating Air Miles, Canada's largest consumer loyalty program.

. Responsible for SOX compliance program encompassing over 1,000 line of

business and corporate controls

. Developed 2010 and 2011 SOX plans; managed walkthroughs, cycle and entity

level control testing, and fraud assessments; and managed Deloitte

relationship

. Prepared quarterly and annual reporting to process owners, line of

business management, Chief Accounting Officer, and Audit Committee

. Introduced multiple tools to increase efficiency and completeness of SOX

walkthrough and testing

Blockbuster, Inc., Dallas, Texas - Senior Manager, Internal Audit 2008 to

2010

Blockbuster operated over 7,000 stores in the US and 20 international

markets.

. Responsible for audits of financial areas, three major international

markets, and Sarbanes-Oxley compliance

. Conducted semiannual internal QAR (Quality Assurance Review) of Internal

Audit department

. Integrated SOX testing into financial audit plans to maximize efficiency

of audit staff and client interactions

Neiman Marcus Group, Inc., Dallas, Texas - Internal Audit Manager 2004 to

2008

Neiman Marcus operates Bergdorf Goodman in Manhattan and approximately 40

specialty retail outlets throughout the country, and its Neiman Marcus

Direct sells through print catalogs and the internet. This role provided a

forum from which I recommended improvements in processes and controls to

senior management, prepared quarterly correspondence to the Audit

Committee, and refined the focus of the internal audit function.

. Developed tools for annual risk assessment of over 150 areas encompassing

the company's audit universe using recent audit results along with input

from management throughout the company

. Shifted audit planning to a more global, risk-oriented approach

. Created annual audit plan and managed its execution by overseeing

planning for each engagement and determining the scope and breadth of

audits

. Tailored audit report format and content to meet the needs of senior

executives and divisional management

. Designed and implemented semi-paperless working paper environment

Staff Auditor through Manager - Public Accounting Firms in Tennessee,

California and Texas 1992 to 2004

. Managed at least 20 engagements per year while managing and training up

to 12 staff auditors

. Implemented procedures to improve efficiency and profitability by taking

full advantage of an under-utilized electronic working paper management

system

. Performed audit and tax services for public and private corporations, not

for profit organizations, hospitals, and various local governmental

entities.

CERTIFICATIONS AND EDUCATION

. Certified Public Accountant (CPA) and Certified Internal Auditor (CIA)

designations

. Bachelor's Degree in Accounting, University of Memphis, Memphis,

Tennessee



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