Executive Assistant Director

MISSY COLSTON

SUMMARY

• ** years experience in the healthcare industry.

• 20 years experience in the surgical space.

• Epic Certification in OpTime and Anesthesia 2010.

• SME, training, and build experience in the Epic space.

EDUCATION

• Northern Kentucky University 1978, 1985, 2005 2007

Business Administration Major, 3.8 GPA

• Our Lady of Providence Academy1974 1978

Concentration in college prep courses, 3.8 GPA

• Various Educational Seminars:

o Understanding Production Dynamics, Time Management, Management Training & Development, Managing

Multiple Priorities, the Future of Office Professionals, the Seven Habits of Highly Effective People,

Implementing Self Directed Work Groups, Designing Attention Getting Brochures.

EXPEREINCE

TriHealth, Inc.

12/2010 Present

Epic OpTime/Anesthesia Application Programmer Analyst

• Certified OpTime and Anesthesia application programmer analyst. Participating in end user workgroup meetings

to include in depth analysis of current workflows, data collection, report details, and other technical issues

associated with the use of the Epic software application.

• Making modifications to the model system to accommodate end user content and workflow requests. Building out

application specific records as required facilitating functionality including but not limited to navigators, SmartText,

user security, facility structure, programming points, etc.

• Tracking build and modification to streamline data migration. Gap analysis of existing hardware versus go live

ready needs to include device integration, status boards, etc.

• Utilizing the SharePoint intraconnect environment for integrated documentation across applications to include

build trackers, project plans, week by week trackers, Visio, content validation trackers, etc. This provides one

environment for documenting and sharing information across the entire spectrum of the project.

• Documents can be viewed for informational purposes, checked out for editing purposes, and then checked back

in; new documents can be uploaded as needed.

• Audit trails are available as needed. This site and these documents are used on a daily basis as progress is

tracked for each application and dynamic of the project.

Cincinnati Children’s Hospital

04/2002 05/2010

Program Coordinator

03/2009 05/2010

• Participated as a Subject Matter Expert in design, validation and implementation of EPIC OpTime application.

Supervised core team of surgery schedulers for group of 20 surgeons, utilizing EPIC OpTime software.

Streamlined workflows for maximum efficiency. Optimized operating room block time utilization to 98%.

Developed and implemented same day consult/same day surgery pilot program at satellite campus.

Sr. Executive Assistant

04/2002 03/2009

• Provided administrative support to Surgeon in Chief including meeting arrangements and presentation

preparation, calendar maintenance, travel arrangements, etc. Maintenance of various data bases and

spreadsheets, etc. Utilization of MS Word, PowerPoint, Excel, and Access. Supervision of administrative support

personnel.

Witt Industries, Inc.

04/1999 04/2002

Executive Assistant – President’s Office

• Provided administrative support to President and Vice Presidents in the form of typing, transcription, reports,

presentations, calendars, travel arrangements, meeting arrangements, etc. Supervision of clerical personnel.

Children's Hospital Medical Center Cincinnati

10/1986 – 04/1999

Executive Assistant Surgical Services

09/1996 04/1999

• Provided administrative support to Director of Pediatric Surgery/Surgeon in Chief of the hospital. Developed and

coordinated arrangements for special meetings or conferences. Coordinated all travel arrangements. Maintained

Director/Surgeon in Chief’s calendar. Coordinated arrangements for visiting surgeons, scientists, research

workers and foreign observers. Composed and/or transcribed memos, correspondence, etc. Prepared slides

and/or documents for lectures and presentations. Maintained proficiency in all Microsoft Office programs

including Word, Excel, and PowerPoint. Represented the administrative interests and intentions of the

Director/Surgeon in Chief to various medical and administrative departments at Children's and the University of

Cincinnati. Developed collaborative interactions between all surgical divisions director's offices and their support

staff to provide an integrated and cost effective support structure for all surgical services. Acted as Office

Manager when necessary in any of several surgical divisions.

Executive Secretary Pediatric Surgery

10/1993 09/1996

• Provided secretarial support to Director of Pediatric Surgery. Maintained appointment book/calendar for Director.

Scheduled and coordinated meetings. Made travel arrangements and coordinated itineraries for Director. Led

Total Quality Management initiative for the Division. Directed work group for development of practice brochure.

Surgery Scheduler Pediatric Surgery

02/1993 10/1993

• Scheduled all cases for Division of Pediatric Surgery. Pre certified all procedures with third party payers.

Interviewer OPD/ER

10/1986 02/1993

• Prepared registration documents for outpatient clinics and/or emergency room visits. Obtained accurate

demographic and insurance information from parents.

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