Registered Nurse Customer Service
Resume:
Nicole Rouen
**** ******** **** ****, ** • Kennesaw, GA 30152
******.*****@**********.***
Objective Statement
Motivated and accomplished customer service professional with over 10 years experience; Attentive to detail, able to
take initiative, prioritize multiple tasks and manage workload; Resourceful team player with can-do attitude.
Summary of Qualifications
Extensive interpersonal and communication skills
Congenial and enthusiastic contributor and supporter of team goals
Knowledge of office practices and procedures
Strong attention to detail, great math skills and enjoys working with numbers
Excellent analytical, organizational and communication skills
Proven ability to prioritize and handle multiple tasks in a challenging environment
Education and Training
Arizona State University, Phoenix, AZ
Bachelor's of Science, Nursing 2006
GPA 3.68
Computer Skills
Windows 7, Windows XP
Access, PowerPoint, Word, Excel, OpenOffice
Learns new software applications quickly
Other Skills
Effective oral and written communication skills
Types 46 WPM
Experience as office manager
Accomplished proofreader and editor
Small-group leadership abilities
Capable of working quickly and accurately under pressure to successfully meet short deadlines
Able to analyze complex and detailed material and solve problems
Employment Experience
Wal-Mart Kennesaw, GA July 2010 - Present
Sales Associate
Event supervisor for store Breast Cancer Awareness event, Making Strides Against Breast Cancer, raising
more than $5000
Assisted customers with product location during store renovation reducing potential customer loss
Generated sales for store through product advisement and organization
Responsible for organizing inventory distribution for multiple departments
Wellstar Health Systems Austell, GA Spring 2010
Registered Nurse
Communicated patient status to families and healthcare team
Organized and filed all customer records for assigned patients
Responsible for educating patients and families regarding medications and conditions
Facilitated communication between patient families and healthcare team
Defense Commissary Agency RAF Lakenheath, UK August 2007 to June 2009
Customer Service
Responsible for ordering inventory for multiple departments
Worked as part of the team responsible for store organization
Volunteer Work
Registered Nurse, Labor and Delivery – Royal Air Force Lakenheath Hospital, England
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