Manager Service

Attention: Human Resources

I, Shatira Jacobs, have been employed as a Community Partnership for

Children Case Manager for six years. I have also served as the Service

Decision Team Leader for six months. I received Phase II Professional

Certification as a Family Services Counselor in December of 2006 and went

on to pursue a Master of Arts degree in Community Counseling in December of

2009. I believe that my experience as well as my dedication, hard work, and

true passion for crisis intervention, family stabilization and community

involvement will ultimately allow me to perform the duties of the Counselor

position.

My goal is to be a resource to persons referred for services by

effectively assessing their individual needs and linking them to services

that will positively impact their situation. While providing consultation

it will be my goal to build upon the company's direction of family

centered/ strength based practices. I strongly believe I will be able to

handle the responsibilities of the Counselor position due to my constant

strive for challenge and quest for opportunity to make positive changes.

I sincerely believe that I will be more than able to meet the requirements

and expectations of your agency.

I am available for an interview at your convenience. I look forward to

hearing from you.

Sincerely

Shatira Ebony Jacobs

Shatira Ebony Jacobs

600 Northern Rd. Apt #205

South Daytona, Fl 32119

954-***-**** (cell) and preferred contact

386-***-**** alternate contact

(Email address) *******.******@*****.***

Objective: Seeking a the Substance Abuse Counselor position and looking

forward to furthering the goals/ mission of the company through providing

consultation, coordinating community connections and referrals, assisting

in providing direct service to clients and working in collaboration with

other agencies.

Qualifications: A Master of Arts degree in Community Counseling, Bachelor

of Science degree in psychology and 6 years of Case Management experience.

My experience includes but is not limited to: establishing a working

relationship with the children and families we serve, establishing a

positive rapport with available service providers in the community,

maintaining case records, drafting Court documents/ reports consistently

within the established deadlines, and monitoring the quality of care

provided to the families I serve.

In addition excellent communication, organizational, time management, and

computer literacy skills.

Certifications

11/28/2009 Certified in Children's Functional Assessment Rating Scale

(CFARS)

11/15/2009 Certification in Functional Assessment Rating Scale (FARS)

2006 Professional Certification as a Family Services Counselor

Education

12/16/2010 Master of Arts degree in Community Counseling- Webster

University.

2001- 2005 Bachelor of Science, Psychology Bethune- Cookman College,

Daytona Beach Florida.

Courses taken included:

Consultation and Supervision

Guidance and Counseling

Adolescent Psychology

Social and Cultural Foundations of Counseling

Professional Experience

10/17/2009-12/16/2009- Internship, Sankoffa and Associates

As an intern at a private practice, I provided clinical services relating

to substance abuse, domestic violence, inadequate parenting skills, anger

management, and childhood traumas. I assisted in the writing of

individualized treatment/success plans, redirected distorted cognitive

abilities, and lead individual counseling/group sessions while maintaining

confidentiality and controlling group dynamics through establishing norms

at the onset of each session.

2009- Practicum, Halifax Behavioral Services

As an intern practicing at HBS, I had the opportunity to work on the

inpatient unit providing a continuum of care, customized to the specific

needs of children and adolescents (ages 2-17) with emotional and behavioral

problems. The types of services I provided include but are not limited to:

intake assessments, biopsychosocial assessments, treatment planning,

individual counseling, group counseling, and family counseling.

2010-2011. Service Decision Team Leader, Community Partnership for Children

As the Service Decision Team Leader, I am responsible for facilitating

staffings for high risk cases to determine if services are able to be put

in place in order to minimize the risk to children if left in home. This

position was created under the foster care redesign program in order to

reduce the number of children that come into care. I am responsible for

maintaining a working relationship with service providers in the community

as many of them sit in on my Service Decision Team reviews as group members

in order to collaborate and advocate for the best interest of at risk

children. It is also my responsibility in this role to follow up with cases

staffed to determine if the services recommended are producing positive

results and if the risk to children have been minimized as a result of the

implementation of services.

2005- Current. Case Manager, Community Partnership for Children

As a Community Partnership for Children Case Manager it is my

responsibility to ensure the safety and wellbeing of the children on my

caseload and to handle confidential information appropriately. I am held

accountable for accurately assessing the needs of my families, coordinating

appropriate services to assist the families with their individual needs,

documenting all activity related to the cases, and providing

precise/updated written documentation to the Court.

2004- 2005. Youth Care Worker/ Assistant Supervisor, Three Springs of

Daytona

This level 8 juvenile detention and rehabilitation facility consists of 33

male youth that have committed sexual offenses. Many of the clients suffer

from psychological and emotional impairments such as depression, bipolar,

and attention deficit disorder. As a youth care worker it was often my duty

to provide crises intervention and motivational treatment. My

responsibilities also included ensuring the clients safety by conducting

ten- minute checks to monitor suicidal or potential danger causing behavior

patterns. The staff is composed of case managers, nurses, psychologist,

clinicians, and youth care workers. Our main focus is to deter the behavior

patterns of the youth so they may think, react, and respond positively to

potential negative situations and refrain from re-offending.

2004-2004 Psychology Professor Assistant, Bethune - Cookman College

While assisting the Professor I participated in creating examinations/ test

for psychology students. My duties also included minor filing, research,

and data entry.

Contact this candidate