Jim Plumadore
**** **** ***** ***** #*** ( Orlando, FL 32835 (
**********@*******.*** (
Cell: 407-***-**** Alt Ph: 845-***-****
Senior Sales Executive
National Sales Development / New Market & Channel Development / Technology
Sales / Relationship Management
Senior sales, marketing and business development executive with
distinguished 25-year career, successfully and profitably leading sales
organizations for turn-around and high growth organizations. Proven track
record of developing innovative sales plans to enter new markets and
quickly build substantial sales. Expert presenter, negotiator and
communicator able to forge solid relationships with strategic partners.
Core competencies include:
. Strategic Market . Multimillion-Dollar . Key Client Retention
Positioning Negotiations
. Solution Selling . Business Development & . Executive Negotiations
Strategies Expansion
. Building Alliances . Team Builder & Motivator . Reseller/VAR Networks
Professional Experience
Senior Vice President, Sales & Marketing 10/2006 - Present
PaySourceUSA, Orlando, FL
PaySourceUSA is a leading provider of Professional Employer Organization
(PEO) services. PaySourceUSA also provides business insurance, health
plans, payroll, temporary staffing, and transportation services.
PaySourceUSA operates in all 50 states and 5 countries.
Oversee all sales and business development functions, including new product
rollouts, key account management, customer relationship development,
contract negotiations, and order fulfillment. Hold P&L and budget
responsibilities. Provide cross-functional team training, coaching, and
mentoring. Charged with expanding PaySourceUSA business nationally
including 5 countries. Direct responsibility for development of strategic
sales & marketing plan as well as building regional sales teams and an
independent agent program nationwide. Also managed sales for KeyStaff and
Fringe Benefit Administrators (divisions of PaySourceUSA)
Selected Achievements:
? Created sales plan, implemented sales training and introduced new
sales metrics that resulted in complete turnaround of under-performing
sales team; set higher expectations and instituted individual team-
member accountability resulting in 210% revenue increase in first 10
months.
? Developed a national network of independent sales agents that
accounts for approximately 47% of annual revenue.
? Developed niche markets in professional sports, hospitality and
transportation.
? Increased gross margin by 377% over the course of 4 years.
? Met or exceeded all quotas throughout tenure.
? Consistently developed strong, sustainable relationships with
industry partners.
Vice President, Sales & Marketing, 8/2001 - 9/2006
ITECH Global Communications Training. - Albany, New York
A division of Sun Capital Partners, ITECH was a national provider of
technical training services to the U.S. Military and major telecom
companies.
Managed a national team of account executives and independent agents
overseeing total annual revenue exceeding $75 million. Tasked with creating
ITECH GCT from the ground up to focus on global sales of training services
to US Military and major telecom companies. I successfully developed and
implemented a business and marketing plan.
Selected Achievements:
? Developed a partnership with West Virginia State to create AAS degree
programs (telecommunications and avionics) to be delivered to major
telecoms (such as SBC and Verizon) and US Military. Completed the
process in 3 months (normally takes 18-24 months).
? Created $500,000+ in EBITDA in first 6 months
? Sales of on-going training services to over 15 military bases
including all branches
? On-going business with all 4 major US telecom companies as well as
Bell Canada
? Consistently met or exceeded sales goals - at times by 120%.
? Developed relationships with various industry organizations and
colleges to create and deliver several new courses. Worked with
industry associations to have courses certified.
President, E-Business, 8.1999 - 11/2000
Tailwind Associates, Inc. - Amsterdam, New York
Tailwind Associates is a leading (regional) provider of technical staffing
services to NYS government and General Electric.
I partnered with the owner of Tailwind Associates to create a division of
the company focused on developing e-business solutions and web portals. As
President of the e-Business division, I was responsible for developing an e-
business development platform; hiring development staff, working with
vendors, selling solutions and the development of an in-house portal -
eContractors.net.
Selected Achievements:
. Successful management of a 7 month project to design, develop,
test, implement and market eContractors, a construction/contractors
portal.
. Developed and implemented an e-business/government strategy.
. Began process of developing in-house ASP model, which would offer
online collaborative/project management and facilities management
solutions/services.
. Developed and managed relationships with Microsoft (Solutions
Partner), Cisco, Oracle, Compaq, Allaire and other e-Business
partners.
. Managed the GE Power Systems account. Increased technical
consulting staff at GE by 150%.
* Note: e-Contractors was sold as a generic portal application. The
CEO of Tailwind decided to roll-back efforts in e-Business to focus on
staffing and data warehousing. I left the organization to pursue other
investments.
Co-Owner, VP of Business Development, 9/1993 - 7/1999
Computer Professionals, Inc. - Albany, New York
Computer Professionals is a regional provider of systems integration,
WAN/LAN services and computer equipment to organizations of every size as
well as NYS government. .
As VP of Marketing and Business Development, I was responsible for the
development and implementation of the Company marketing and sales plan in
conjunction with the overall Company business plan.
Selected Achievements:
. Developed and implemented marketing plans which resulted in CPI
increasing revenue from $3 million in 1994 to $45 million run rate
in 1998.
. Implemented long-term strategy to move CPI from being a hardware
reseller to a Value Added services organization. CPI services
accounted for over 50% of sales compared to 5-10% in 1994.
. Developed and maintained relationships with media regarding public
relations. Several articles have been placed in major national
industry magazines such as Computer Reseller News.
. Designed all marketing collateral material.
. Designed and implemented database/telemarketing process.
. Developed and managed Company Web site.
. Managed Vendor relations, certifications, authorizations.
Note: Bitwise Designs purchased CPI in March of 1994. I was under contract
with Bitwise until the time I left. After leaving CPI, I developed a
consulting business - primarily helping clients move their business onto
the Internet.
Corporate Sales Manager, 4/1991 - 8/1993
MCS ComputerLand. - Colonie, New York
ComputerLand was part of a franchise operation focused on selling major
brand computer hardware including IBM, Compaq, H and Apple.
As Corporate Sales Manager it was my responsibility to develop and
implement Company sales plan.
.
Selected Achievements:
. Increased sales from less than $2 million annually to more than $30
million annually in 1993.
. Personally responsible for over $1 million in sales per month
(note: the typical sales person in the computer resale business at
that time would be lucky to average $75,000 in sales per month).
. Developed and maintained national accounts such as GE Capital and
Xerox
Education
Bachelor of Science (BS), 1979 - Rochester Institute of Technology -
Rochester, NY. Majored in Economics and Business Administration.
Note: One year of MBA in Economics (RIT)
Board member of Catholic Charities, MetroWest Master Association and
McDonald Hospitality Group