CRYSTAL ROMANO
*** ******** **. ( Carnegie, PA 15106 ( Cell: 412-***-****
******.*******@*****.***
Professional Summary:
Sales Consultant who has developed and maintained National and Tri-state
Territories. A professional with 5+ years progressive and diverse
experience in Sales, Account Management, Product Development,
Presentations, Product Training, and Head Hunter in challenging, diverse
and dynamic environments. Extensive and progressive background in the
medical, correctional, aesthetic, and retail fields.
Core Knowledge & Skill Areas:
Account Management Prospect Analysis Advanced Analytical
Effective Closer Project Management Skills
Cross-Functional Product Training Contract Negotiations
Leadership LTC & Corrections Medicare
Multiple Network Contacts Industry Medical Industry
PROFESSIONAL EXPERIENCE
SURGICAL APPLIANCE INDUSTRIES, Cincinnati, OH, 2010-Present
Sales Consultant (2010-Present)
Developed a new territory for the leading manufacturer of compression
hosiery, durable medical equipment and orthopedic soft goods while
increasing sales in the territory by 40%.
Accomplishments/Responsibilities:
. Marketed leading product line brands that included: Orthopedic goods,
DME, Medical Compression Hosiery, Diabetic products, and Mastectomy
prostheses.
. Developed and managed a new Tri-state Territory.
. Conducted direct contact on a daily basis with Hospitals, Orthopedics,
large Pharmacies, DON's, and Medical Suppliers.
. Initiated 10-15 cold calls per week in order to develop a non-existing
territory.
. Analyzed market conditions and prepared business plans.
. Efficiently managed large market accounts from inception to full on-
boarding.
. Moved territory into the top 10% ranking in the company in just 6
months (from the bottom quarter ranking).
. Maintained expertise across a range of products and product platforms.
. Prepared weekly reports summarizing sales results achieved, contacts
made, needs for change in products and suggestions for improvement.
. Maintained a high level of knowledge about SAI and competitor products
and their advantages and disadvantages.
. Provided on-site presentations and in-service trainings to customers
and physicians
CRYSTAL ROMANO
182 Mountain Dr. ( Carnegie, PA 15106 ( Cell: 412-***-****
******.*******@*****.***
. Completed rigorous anatomy training for Orthopedic and Mastectomy
fitting.
. Currently hold a large repertoire of contacts and networking in the
medical field.
. Results Driven and Customer Relationship Oriented.
Diamond pharmacy services, Indiana, PA, 2008-2010
National Sales Representative (2009-2010) ( Sales Representative (2008-
2009)
Sales manager for a closed door pharmacy calling on the long term care and
the correctional institution industries who provided alternative medication
packaging, electronic medical record systems, medical supplies, and cost
management services. Earned fast-track promotions through increasing
responsible managerial positions. Traveled nationally to prospective
accounts to provide presentations, pricing and to also coordinate/manage
National and State Tradeshows.
Accomplishments/Responsibilities:
. Managed all National customer accounts with a combined worth of $50
million.
. Generated and accumulated $7 million in new customer accounts.
. #1 in sales department with a total of 17 new customer accounts
obtained.
. Built and maintained relationships with physicians, medical staffs,
administrators, and local state and national politicians.
. Created and reviewed RFPs and Proposals using uniquely specified
company guidelines.
. Submitted and reviewed pricing to customers based off of Average
Wholesale Price and Cost Plus Structure.
. Conducted presentations on Diamond Services to County Commissioners,
Sheriffs and Administrators.
. Worked with Skilled Nursing Facilities and Long Term Care.
. Assisted in the planning and implementation of all marketing material
for appropriate customers.
. Conducted cold calls and researched State and County Jail systems to
generate leads.
. Obtained extensive experience in sales strategies using analytics and
research skills.
. Acquired extensive knowledge and experience with pharmacy laws,
regulations and procedures.
Amber products, Pittsburgh, PA, 2007-2008
Key Account Manager (2007-2008)
Key Account Manager for a manufacturer of medical grade paraffin,
depilatory wax, and skin care products to the medical and aesthetic
industry.
Accomplishments/Responsibilities:
. Developed and implemented the Amber Products Sales Program across all
customers.
. Arranged and scheduled tradeshows and educational trainings.
. Began developing a new product line under the $5 million company.
CRYSTAL ROMANO
182 Mountain Dr. ( Carnegie, PA 15106 ( Cell: 412-***-****
******.*******@*****.***
. Maintained and grew a database of over 15,000 national and
international customers via phone, email and meetings.
. Called on plastic surgeons, nurse practitioners, medical spas,
dermatologists, estheticians and massage therapists.
. Created sales strategies to increase direct and international sales.
. Analyzed sales reports and identified areas of strength and weakness.
. Consulted with clients on new or existing accounts to develop the
Amber Brand in their spa.
. Led and worked with the customer service and shipping team to ensure
customer satisfaction and product quality.
. Met with large resort hotels and spas to introduce and sell the Amber
Product Brand and initiate sales relationships.
Pressley Ridge, Pittsburgh, PA, 2006-2007
Case Manager (2006-2007) ? TSS (2006)
Therapeutic Staff Support for a large Non-Profit company who provides
therapy to disabled children and their families in hospital, school, and
home settings. Quickly earned a promotion of Case Manager to provide
management of doctors, services and medication of clients.
Accomplishments/Responsibilities:
. Collaborated with doctors and mental health professionals on client's
mental health.
. Increased database of customers through marketing strategies and the
evaluation of clients.
. Coordinated weekly group assessments to analyze and record
adolescent's performance and growth.
. Created monthly data analysis reports.
. Provided therapeutic support to children and their families, ages 2-
21, with autism and other mental health disabilities.
. Provided in-home, in-school and community therapeutic support.
. Responsibilities included: carryout treatment plan, document progress
through case notes and perform quality and safe learning methods.
EDUCATION
Bachelor of Arts dual major in Psychology & Sociology, December 2005
DUQUESNE UNIVERSITY, Pittsburgh, PA